Branch/Construction Manager

Construction Manager

Location: Cleveland, OH

About Us:

H&M Landscaping, a part of the Visterra Landscape Group, is a premier commercial landscaping platform and the 50th largest landscaping company in the United States. Visterra safely delivers expert landscape maintenance, enhancement, construction, and critical winter services with a reputation for excellence in client service. With incumbent partner leaders guiding day-to-day operations, Visterra is actively growing its platform with a team that prioritizes employee well-being, safety, and career opportunities. Visterra partner companies include Riverside Services in greater Boston and across Massachusetts; Dyna-Mist serving Texas, Oklahoma, Louisiana, and Arkansas; and Oberson's and GroundsPRO in the Ohio, Kentucky, and Indiana tri-state region; H&M Landscaping serving Ohio and southern Pennsylvania. For more information, visit www.vlgllc.com.

Pay:

Visterra offers competitive pay commensurate with experience in a similar position. The range for this position is $70,000 to $80,000 annually, but actual compensation will vary depending upon new hire experience and qualifications as well as internal equity.

Role Overview:

The Construction Manager must complete construction assignments by planning, organizing, and conducting quality checks and supervising personnel. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities:

• Manage and lead construction crews, including foremen and laborers, ensuring daily assignments, routing, and performance align with project goals.
• Oversee project scheduling, resource allocation, and crew deployment using tools like Resource Guru to ensure timely job completion.
• Maintain accountability for project budgets, material procurement, and cost control to support overall profitability.
• Review and approve crew hours for payroll processing and monitor truck/shop maintenance and cleanliness standards.
• Serve as the main point of contact for clients, addressing concerns, managing expectations, and handling warranty-related discussions.
• Conduct job site inspections, ensuring quality control, safety, and compliance with project specifications.
• Handle project billing and collections, ensuring accurate invoicing and timely payments.
• Recruit, interview, and onboard new team members, maintaining a skilled and reliable workforce.
• Contribute to revenue growth through proposal development, customer upselling, and meeting sales targets.
• Collaborate with senior leadership, providing project updates and participating in weekly production meetings.

Competencies:

• Cost Consciousness - Ability to works within approved budget. Conserves organizational resources. Develops and implements cost saving measures. Contributes to profits and revenue.
• Customer Service - Ability to satisfy the expectations and requirements of customers. Displays courtesy and sensitivity and responds promptly to service requests. Identifies customer needs and explains services clearly. Handles difficult situations.
• Directing Others - Is good at establishing clear directions. Sets stretching objectives. Distributes the workload appropriately. Lays out work in a well-planned and organized manner. Maintains two-way dialogue with others on work and results. Brings out the best in people. Is a clear communicator.
• Job Knowledge - The amount of relevant knowledge and skill an employee has. Includes awareness and possession or mastery of special facts, practices, manual skills and techniques and decision-making methods.
• Quality Management - Dedicated to providing the highest quality products and services which meet the needs and requirements of internal and external customers. Committed to continuous improvement through empowerment and management by data, open to suggestions and experimentation.

Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Education and/or Experience - High school diploma/GED; Bachelors degree preferred, 2+ years commercial landscaping and/or construction experience; or equivalent combination of education and experience.
• Language Skills - Ability to read, analyze, and interpret common landscaping material/journals and financial reports. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to effectively present information to management and customers. Ability to interact clearly and effectively, in both written and oral communication, with supervisors, clients, staff, vendors, etc.
• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Computer Skills - Proficiency in personal computer skills including electronic mail, record keeping, routine database activity, word processing, spreadsheets, graphics, etc. This role requires an above-average knowledge of Microsoft Office. Experience with Aspire is preferred.
• Other Qualifications - Valid driver's license is required; Must be able to travel 50-70% of the time.

Physical Demands:

While performing the duties of this Job, the individual is constantly moving about at the jobsite location, managing crews and job assignments. They must be able to exchange accurate information with other employees and customers throughout the service process. Occasionally, the individual must be able to remain in a stationary position for 25 percent of the time, while operating their computer and performing office work. The employee must regularly lift and/or move up to 50 lbs. The individual must be capable of reviewing their work for errors and make adjustments as necessary.

Work Environment:

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles and toxic or caustic chemicals. The noise level in the work environment is usually moderate. In the office, the individual is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually low to moderate. The individual frequently works in a controlled climate.

Benefits:

Visterra offers a challenging and rewarding working environment where employees are encouraged to develop and grow as professionals. In this role, you will have the opportunity to work on projects that will expand your experience and challenge your abilities in the global marketplace. The position also offers an excellent compensation package and a comprehensive suite of benefits. Detailed benefit information can be found at this link: 2025 Visterra Benefits Guide.pdf

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.