Director of Strategic Partnerships

About Crisis24

Crisis24, a GardaWorld company, is widely regarded as the leading integrated risk management, crisis response, consulting, and global protective solutions firm, serving the world's most influential people, disruptive brands, and prominent organizations. Championed by our advanced Global Operation Centers and our skilled team of intelligence analysts, we offer highly specialized services, security and consulting, with the technology and AI to power it all across the globe.

At Crisis24, we go beyond mere employment; we pave the way to a realm where your skills become instrumental in shaping global security, guiding clients through a multifaceted and challenging landscape. Your journey with us will be deeply fulfilling, driven by a powerful sense of purpose and accomplishment. Within our thriving environment, you'll discover abundant chances for both personal and career advancement. Seize this moment to push your limits, broaden your expertise, and elevate your professional journey to unprecedented levels. Join the Crisis24 team today and be a part of something extraordinary where growth and impact converge.

More information is available at www.crisis24.garda.com

Who We Are Looking For

The Crisis24 Director of PSG Strategic Partnerships will be responsible for the full lifecycle management of high-value, revenue-generating strategic partnerships. This includes discovering, sourcing, onboarding, nurturing, and expanding key partner relationships. This is a newly created, high-impact leadership role requiring strategic vision, entrepreneurial drive, and strong executional capability.

As a pivotal member of the team, this individual will play a crucial role in accelerating growth through partnerships with strategic enterprises, influencers, channel collaborators, and thought leaders. Working cross-functionally with Crisis24's subject matter experts, marketing, and executive leadership, the Director will spearhead strategic engagement initiatives that elevate the brand and drive new business opportunities.

This is an exceptional opportunity for a self-starter to shape a new function within a rapidly evolving organization-with significant potential for personal, professional, and career growth.

What You Will Work On

• Act as the primary relationship manager for a portfolio of strategic partners throughout the partnership lifecycle.
• Design, implement, and continuously improve partner strategies tailored to each relationship-with clear short- and long-term objectives.
• Lead outbound partner development efforts, from prospecting and qualification through to onboarding and growth acceleration.
• Collaborate with executive leadership to onboard new partners, align on mutual goals, and ensure seamless integration into internal workflows.
• Work closely with cross-functional teams (e.g., sales, marketing, operations, and product) to ensure success of partnership programs and surpass performance targets.
• Forecast and analyze key partnership metrics and KPIs; track performance to inform strategy and report results.
• Gather and synthesize market intelligence and competitive insights to support partner strategy and thought leadership.
• Maintain accurate pipeline, account, and opportunity data within the Crisis24 CRM system.
• Prepare insightful reports and presentations for senior management, highlighting progress, challenges, and revenue impact.
• Act as an ambassador for the Crisis24 brand, confidently articulating our differentiated value proposition to key stakeholders and external audiences.
• Stay current on company strategies, product roadmap, service offerings, and broader industry trends.

What You Will Bring

Experience & Industry Knowledge

• Preferably 6+ years of experience in strategic partnerships, business development, or executive relationship management-ideally within the security, risk management, or adjacent industries.
• Proven experience engaging with C-level executives, family office leaders, and high-net-worth clients.
• Strong track record in both "hunter" (new business development) and "farmer" (relationship growth) capacities.
• Experience in both partnership development and account management preferred.

Skills & Competencies

• Strategic thinker with demonstrated ability to "roll up sleeves" and execute in delivering results.
• Exceptional communication, presentation, and stakeholder management skills-capable of influencing at all levels.
• Highly organized and detail-oriented, with excellent project and time management abilities.
• Analytical and data-driven, with the ability to extract insights from performance data to inform future strategy.
• Adept at developing and delivering client-focused solutions based on deep understanding of partner needs.
• Tech-savvy with proficiency in CRM tools (e.g., Salesforce), Microsoft Office Suite, MS Teams, and collaboration platforms like SharePoint.
• Comfortable operating in fast-paced, matrixed environments and balancing competing priorities.

Other Attributes

• Positive, proactive, and resilient "growth mindset"-eager to learn, adapt, and continuously improve.
• Passionate about Crisis24's mission and committed to driving impact through partnerships.
• Willingness to travel as needed (approximately 30-40%).

Information Security

Protect the data and systems of Crisis24 and its stakeholders by adhering to policies, reporting incidents and potential problems, completing regular training, and identifying opportunities for improvement.

Crisis24, A GardaWorld Company is dedicated to equal opportunity in employment. We are committed to a work environment that celebrates diversity. We do not discriminate against any individual based on race, color, sex, national origin, age, religion, marital or parental status, sexual orientation, gender identity, gender expression, military or veteran status, disability, or any factors protected by applicable laws.