Part-Time Data Entry Specialist

Fenway Health's Public Health Department is seeking a detail-oriented and reliable Data Entry Specialist to support data accuracy and integrity across our public health programs. This part-time remote/hybrid role plays a critical function in ensuring compliance with data requirements set by the Massachusetts Department of Public Health (DPH), Ryan White, BPHC, and other grant funders, supporting public health impact evaluation and funding sustainability.

Primary responsibilities:

Data Entry and Management

* Accurately enter client- and service-level data into internal databases and DPH reporting systems in a timely manner.

* Upload required data files to secure state servers per program deadlines.

* Conduct regular audits of data for accuracy, completeness, and consistency.

Data Quality Assurance

* Review and resolve discrepancies or missing data in collaboration with program staff.

* Monitor data for trends that may indicate systemic errors or workflow breakdowns.

* Follow protocols for safeguarding sensitive client data in compliance with HIPAA and internal privacy policies.

Staff Support and Training

* Assist with documenting and maintaining data entry workflows.

* Provide training and technical assistance to program staff on data entry procedures and systems.

* Support onboarding of new staff by delivering data systems orientation, as needed.

Meets Agency Participatory Expectations:

* Adheres to all agency and departmental policies and procedures

* Participates in quality assessment and improvement activities as requested

* Adheres to established safety policies, procedures and precautions

* Attends all required meetings, in-services and professional trainings

Performs other related duties as required

• High school diploma or equivalent
• Minimum of 1 year of experience in data entry, database management, or administrative support.
• Strong attention to detail and commitment to data accuracy.
• Proficiency in Microsoft Office Suites and ability to learn database systems quickly.
• Excellent time management and organizational skills.
• Ability to handle confidential information with discretion.
• Strong communication and collaboration skills.
• Ability to work harmoniously and effectively with colleagues, patients, and clients across the spectrum of diversity, including but not limited to race, ethnicity, color, gender identity, sexual orientation, age, socio-economic status, national origin and immigrant status, religious or spiritual identity, disability (physical, mental, emotional and developmental), veteran status, and/or limited English proficiency.
• Willingness to contribute towards Fenway's efforts in becoming an anti-racist organization and promoting a culture dedicated to ongoing development in service of humility, equity, diversity, inclusion, and belonging, where differences are acknowledged and valued.

Preferred Qualifications:

• Experience working in a community health or public health setting.
• Familiarity with Epic and/or Massachusetts DPH data systems (e.g., MAVEN, CAREWare, etc.).
• Knowledge of HIV/STI prevention and treatment services is a plus.
• Associate's degree or coursework in public health, social work, or data management

Position type: Part time (hybrid or remote)

Physical Requirements:

Ability to meet the following physical requirements with or without reasonable accommodations:

• Sit at a computer station for extended periods of time
• Ability to type on a keyboard for extended periods of time

We offer competitive salaries, and for those who qualify, an excellent benefits package; including comprehensive medical and dental insurance plans, and a retirement plan with employer match. We also provide 12 paid holidays, paid vacation, and more.

LGBTQIA+ identified persons, Black, Indigenous, and other people of color (BIPOC), and individuals from other historically underrepresented communities are strongly encouraged to apply.

This is a union position in a Fenway Health bargaining unit represented by 1199 SEIU United Healthcare Workers East.