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Behavioral Health Professional 2

Spectraforce Technologies
United States, Arizona, Phoenix
Jun 20, 2025

Position Title: Behavioral Health Professional 2

Work Location: Remote US

Assignment Duration: 6 months (Possibility to extend or convert)

Work Schedule: Sun/Mon/Tues 10a-8p Thurs 6a-4p

Work Arrangement: Remote US

Position Summary:




  • Provides clinical information and education for inbound calls and outbound calls triages behavioral health crisis calls.



  • Uses established protocols and independent professional judgment.



  • Documents assessment, plans, interventions and results.




Key Responsibilities:




  • Answer incoming telephone calls and triage behavioral health need



  • Document calls and actions using standard computer software application



  • Provide resource and education to non-licensed behavioral health staff



  • Schedule and make follow up calls to provide care facilitation



  • Promote recovery concepts and inspire hope



  • Work with other internal and external agency personnel to meet callers' needs



  • Provide professional assessments, interventions within scope of relevant licensure



  • Provide information and behavioral health education to callers



  • Performs other duties as assigned



  • Complies with all policies and standards




Qualification & Experience:




  • Bachelor's degree or equivalent experience. Master's degree preferred.



  • 1+ years of Behavioral Health experience in crisis interventions, case management, behavioral interventions, therapy, assessment and intake, or related area.



  • Strong computer skills required, including experience with Microsoft Office and/or data entry systems.



  • Must possess and demonstrate strong abilities in data entry, typing, call documentation.



  • Experience in telephonic counseling and/or managed care setting preferred.




License/Certification:




  • Must have one of the following:




    • Licensed Professional Counselor (LPC)



    • Licensed Clinical Social Worker (LCSW)



    • Licensed Marriage and Family Therapist (LMFT)



    • Licensed Psychologist



    • Licensed Independent Substance Abuse Counselor



    • Licensed Associate Counselor



    • Licensed Associate Substance Abuse Counselor



    • Licensed Masters Social Worker





  • Licensure must be active and from the state in which the candidate resides



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