Behavioral Health First Responder

Job Type

Part-time

Job title

Crisis Worker

Reports to

Program Director

Position Summary

The Behavioral Health First Responder (BHFR) provides direct services to consumers and their natural supports during a behavioral health crisis in the community. Under the authority of Management, the BHFR ensures that all operating procedures and regulations are followed.

***RHD is currently offering a $1,500 sign on bonus for all new Full-Time and a pro-rated amount for part-time employees after completing your 90-day probationary period.***

Hours:

Friday through Monday

4:30pm-12:30am

Essential Duties and Functions

Direct Care

• Respond in-person to incoming behavioral health calls from 911.
• Conduct behavioral health assessments for consumers in crisis.
• Crisis manages the scene safely.
• Conduct psycho-educational, skills training, and supportive crisis counseling in the community.
• Transport consumers to a safer situation including bed-based levels of care.
• Facilitate admission to bed-based care or complete referrals to community resources.
• Support other first responders (police, fire/rescue, and EMS) with behavioral health emergencies.
• Follow up with consumers after the crisis to ensure they are safe and able to connect to needed treatment and resources.

Administrative

• Complete all documentation as required by RHD, Funder, licensing/accreditation entities.

Community Interaction

• Community Involvement and teamwork including but not limited to providing referral and other case management services for consumers and families at times of contact, either on the phone, in the community, or with the resident prior to discharge.
• Represent the program and RHD at community events.
• Other duties as assigned

Essential Duties Addendum for A-Team and MCIU

• Receive incoming calls from 911 (CAD emergency system) and head out
• Access while en route to the location (gathering information while in transit to location; reading the summary, call back to the source, communicating via radio, etc.)
• Complete real-time collaboration with a fully licensed clinician to determine appropriateness for initial intervention
• Arrive on the scene and complete an initial assessment
• Collaborate real-time with a fully licensed clinician to determine final outcome
• transport client (via voluntary or involuntary means)
• resolve on scene
• send back to OPCD for emergency response

Qualifications

• Bachelor's degree with major course work in sociology, social work, psychology, gerontology, anthropology, political science, history, criminal justice, theology, nursing, counseling, education or a related field preferred. High School diploma with 3 years lived experience required.
• Peer Specialist Certification preferred.
• Valid Driver's License

Working conditions

This position is an emergency first responder. Work is in the community in uncontrolled environments. Staff are expected to work in all elements of weather and may be called on to support during city-wide events or disasters. This position is at risk for being exposed to communicable diseases and unstable or agitated individuals. There is a potential for verbal abuse from those we serve. The position must be able and willing to physically assist consumers with limited mobility in and out of the agency vehicle. While performing the duties of the job, employees are frequently required to stand, walk, lift, and reach. Must be willing to perform all job-related travel associated with this position.

Hazard and Atmospheric Conditions

• Exposure to Fumes o Exposure to Dust
• Exposure to Extreme Heat o Exposure to Extreme Cold
• Wet and/or Humid o Exposure to Loud Noise
• Exposure to Confined Places o Mists or Gases
• Exposure to Mechanical Hazards o Exposure to Chemical Hazards
• Exposure to Electrical Hazards o Exposure to Burn Hazard

Physical requirements

Lifting Requirements

• Medium: exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds constantly to move objects.

Physical Requirements

• Stand or Sit (stationary position)
• Walk
• Use hands or fingers to handle or feel (operate, activate, prepare, inspect, position)
• Climb (stairs/ladders)
• Talk/Hear (communicate, converse, convey, express/exchange information)
• See (detect, identify, recognize, inspect, assess)
• Pushing or Pulling
• Repetitive Motion
• Reaching (high or low)
• Kneel, Stoop, Crouch or Crawl (position self, move)

Additional Requirements:

Mobile units are required to drive within the service area of the program. Visit home of consumer and provide support in community

Reporting Relationships

• Direct Supervisor: Assistant Unit Director
• Directly Supervises: None
• Ancillary Support to: Program Specialist, Mental Health Professional