Gatehouse/LTL & Maintenance Manager

About Us

Matson has been the leading ocean shipping and logistics provider throughout the Pacific since 1882. We are the supply chain lifeline for Hawaii, Alaska, Guam, and islands of the South Pacific. We also offer the top two ocean shipping services in the world's largest trade lane - Asia to the U.S. West Coast. With our subsidiaries Matson Terminals and Matson Logistics, our business focus is exceeding customer expectations with quality, reliability, and integrity.

We strive to operate in an environmentally sustainable manner and promote land-based environmental programs in Hawaii, Guam, and Alaska. We help improve the communities in which we work and live through our community giving program that annually supports hundreds of local organizations.

Matson is honored to be certified as a Great Place to Work. Our team of dedicated and talented employees consistently deliver exceptional results for our customers and the communities in which we serve.

Learn more at matson.com.

About the Role

The Gatehouse/LTL & Maintenance Manager position is responsible for the day-to-day Gatehouse/LTL operation in Dutch Harbor, AK. Provide direction and leadership to the Gatehouse/LTL supervisors and union dispatchers to manage work assignments, yard and road operations, and reporting and equipment planning. Ensure an efficient gate, yard, LTL operation, and equipment control, while adhering to compliance with governmental regulations (i.e., HazMat and OSHA). Manage the maintenance personnel in the day-to-day operations by directing work assignments, attendance tracking, reviewing, and approving timecards. Meet or exceed operational metrics and financial goals for the Dutch Harbor terminal.

What you'll do:

• Ensure customer service accuracy and productivity including reporting and billing of ancillaries and recordkeeping.
• Supervise all pickup and delivery bookings, customer service functions, and gatehouse, container yard, and LTL personnel in Dutch Harbor.
• Ensure DOT regulations are adhered to, and OSHA rules and regulations are followed.
• Ensure HazMat procedures are followed inclusive of booking and documentation.
• Monitor operations productivity related to LTL pickup and delivery, yard personnel, and the efficiency of labor distribution.
• Supervise outport equipment needs and ensure customer satisfaction.
• Maintain real time inventories on equipment control and supervise arrival and detention notices weekly.
• Accountable for efficient yard operations and equipment control to expedite the movement of cargo through the port.
• Maximize equipment operating efficiencies and productivity to meet or exceed standards.
• Ensure the monitoring and control of all equipment inventory, including reefers, tanks, gensets, and chassis.
• Improve profit via aging control and process improvement.
• Assist General Manager with forecasting and budgeting processes.
• Direct involvement with General Manager managing workforce, work practices, and discipline.
• Supervise the day-to-day activities of the shop personnel with support from the Alaska Cranes, Maintenance & Facilities Manager.
• Other duties as assigned.

You have these skills:

• Effective Communications - Excellent written and verbal communication skills that convey a clear understanding of the unique needs of different workgroups. Responds effectively to the reactions and positions of others.
• Directs Work - Demonstrates leadership capabilities by stepping up and tackling tough assignments and provides direct and actionable feedback.
• Collaboration - Maintains positive work relationships by collaborating and building a team. Must be able to partner with others to get work accomplished and have the ability to gain trust and support from multiple union groups.
• Decision-Making - Makes quick decisions in time-sensitive situations. Must be able to consider all relevant factors and use appropriate decision-making criteria and principles.
• Accountability - Establish clear responsibilities and processes for monitoring work and measuring results. Takes personal responsibility for decisions, actions, and failures.

And these qualifications:

• Strong supervisory and team building skills.
• 5 years' experience in leadership roles within the transportation industry.
• Bachelor's degree or equivalent work experience in transportation/logistics.
• Proficient in Microsoft Office Suite.
• Possess strong verbal and written communication as well as good listening and understanding skills.
• Must be able to problem solve multiple issues from varying sources, resulting in the best possible decision for the company as a whole.
• Strong understanding of regulatory compliance such as OSHA, DOT, EPA, both federal and state.
• Previous experience working with a union workforce is preferred.
• Ability to supervise and discipline under a union contract environment.
• Ability to work various shifts and hours, including weekends and holidays.
• Ability to obtain and maintain a TWIC (Transportation Worker's Identification Credentials) card.
• Valid Alaska Driver's License.

Physical Requirements:

• Ability to sit in front of a computer for at least two hours at a time.
• Ability to lift 10 lbs. on occasion.
• Ability to stand, bend, walk, kneel, reach, push pull, talk, and hear.
• Work in all types of weather conditions and perform work outside as needed.

At Matson, we're looking for people to build a unified team to maintain our values of trust, integrity, and reliability. We welcome people who think rigorously and thoughtfully challenge assumptions.

#MI

Matson is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, AIDS/HIV status, gender identity, gender expression, veteran status, genetic information, or any other protected status. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including, but not limited to, the San Francisco and Los Angeles Fair Chance Ordinances.
View our applicant privacy statement: https://www.matson.com/media/Applicant_Privacy_Statement.pdf.