New

Operations Coordinator

Embry-Riddle Aeronautical University
paid holidays, retirement plan
United States, Florida, Daytona Beach
Jun 11, 2025
Job Description The Opportunity: The Operations Coordinator, under the direct supervision of the Assistant Registrar, will support multiple aspects of reporting and data updates, for several agencies, including: the National Student Clearinghouse, Credential Engine Registry, Salesforce, Knowledgebase, and Georgia Hope Scholarship program. Responsibilities include support for the Assistant Registrar, with activities surrounding reporting requirements, tracking and error resolution within strict deadlines, and implementation and oversight of related record management procedures. The candidate will work with Assistant Registrar in support of optimizing reporting calendars, systems, and procedures, and to achieve the Office of the Registrar's desired outcomes. External to the Office, under the direction of the Assistant Registrar, the Coordinator may be required to work with students, colleges, academic departments, and other constituents of the University. The candidate will support the University-wide goal of maintaining the academic integrity of academic records as well as support goals related to the overall policies and procedures of the Office of the Registrar and ERAU. This position supports and implements assigned initiatives. Additionally, the Coordinator will provide support, as directed by the Assistant Registrar, for the creation or update of course equivalency guides and transfer tables to accompany academic agreements. The Coordinator will be responsible for providing support to a range of complex functions in the Office of the Registrar requiring a high degree of judgment, accuracy, and collaboration. Must ensure compliance with The Southern Association of Colleges and Schools - Commission on Colleges (SACS-COC). Must adhere to regulations mandated by Family Educational Rights and Privacy Act (FERPA), and support excellence in student services at every opportunity. Must participate as a team member and support our team environment and assist in development of strategic and tactical plans in support of the University. Primary Job Functions, Duties, or Accountabilities: Under the direction of the Assistant Registrar, support reporting requirements for the National Student Clearinghouse, Credential Engine Registry, Georgia Hope Scholarship system, preparation of files in support of internal audit requirements, etc. Ability to maintain data integrity, and potential data correction. Must have the ability to work under competing deadlines, to deal responsibly with confidential information, and a commitment to accuracy and reporting integrity. Under the direction of the Assistant Registrar, assist with the evaluation of program equivalencies for academic agreements generated through the WW Business Development and Professional Education. Perform other duties as assigned. Embry-Riddle: A Global Leader in Aviation and Aerospace With vibrant campuses in Daytona Beach, FL and Prescott, AZ, plus a Worldwide network across approximately 120 locations, Embry-Riddle stands as the world's largest aviation and aerospace university. For over 95 years, we've been pioneering education in STEM fields, serving over 11,600 residential students and 19,200 globally in the 2023-24 academic year with cutting-edge programs in Applied Science, Aviation, Business, Technology, Engineering, Safety, Security, and Space. Perks Await You at Embry-Riddle! Health Benefits: Experience comprehensive medical, dental, and vision coverage, along with wellness programs that include preventive care and fitness memberships. Our flexible spending and health savings accounts simplify managing healthcare costs. Join a workplace that prioritizes your health-because your journey to wellness should be rewarding! Buckle up for a healthier, happier you! Tuition Coverage: Get 100% tuition coverage for yourself for one undergraduate and one graduate degree, and discounted rates for your spouse and dependent children up to age 26. Retirement Contributions: ERAU contributes an annual 6% gift of your base salary to your retirement plan and offers a 4% matching contribution, with no vesting period. Generous Time Off: Relax with 18 days of personal leave in your first year. Enjoy 9+ paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year's Day. Qualifications Required Education: Bachelor's degree. Required skills, knowledge, abilities Analytical skills with an in-depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications. Ability to learn new systems and technological tools; Campus Solutions experience a plus. Beginning/limited management skills, including some experience in leading and motivating a team is desirable. Organization and planning skills. Achievements demonstrating strategic and operational planning abilities. Ability to comprehend ERAU academic policies, procedures, standards and curriculums. Should possess knowledge of aspects of registrar processes and academic computing. Excellent oral and written communication skills necessary to successfully carry out the duties of this position. Excellent communication skills with the ability to communicate with all levels of staff, students and faculty. Provide excellent customer service to co-workers, staff, students, faculty and customers. Maintain cooperative working relationships with supervisor/manager and other staff members at all times. Good organizational skills. Ability to recognize and deal with priorities; recognize and perform duties not directly assigned; and assists others as needed. ' 3-5 years of relevant work experience: Information Technology or reporting Application process/requirements To submit your application for this opportunity, please visit the Embry-Riddle Career Site and search for requisition number R309840. Please attach all relevant materials to your application when you apply online. Complete submissions include a cover letter, full CV, and contact information for at least three professional references. Current Embry-Riddle employees: Please apply directly through the ERAU Employee Hub Central application within Workday. Embry-Riddle is committed to fostering a workplace where all individuals are valued and respected. We strive to ensure that all faculty, staff, and students are treated fairly and provided equal opportunities for employment, advancement, compensation, training, and other benefits of employment. Embry-Riddle makes employment decisions - including hiring, promotions, compensation, and other terms of employment - based on individual merit, qualifications, and abilities. Embry Riddle is strongly opposed to discrimination and harassment, and such behavior is prohibited by university policy. Embry Riddle does not discriminate on the basis of race, color, national origin, sex, disability, veteran status, predisposing genetic characteristics, age, religion, or pregnancy status, or any other status protected by federal, state, or local law, in its employment, educational programs, admissions policies, financial aid, or other school-administered programs or activities. For further information, please visit our website.