Senior Director, Scattered Sites Housing

About Fountain House

At Fountain House, we believe in the power of community to transform the lives of individuals with serious mental illness. Every day, thousands of members choose to come to Fountain House to contribute their talents, learn new skills, access opportunities, and form friendships. Members and staff operate successful employment, education, wellness programs and work as partners to perform all the functions that keep our community going. The Fountain House model has been replicated in more than 300 locations in 30 countries and 32 states and currently serves more than 100,000 people with mental illness worldwide. As originators of this approach, we provide leadership by constantly advancing the practice and by leading the conversation around mental health recovery. As a result, Fountain House has created a comprehensive Community System of Care. This includes Clubhouses in Manhattan, the Bronx, Hollywood California, Harlem NY, and Care Management,Community Oriented Recovery and Empowerment Services, and a large housing program ranging from 24-hour supervised residences to scattered site supported apartments. We are committed to reducing social isolation, advocating for mental health policy changes, and driving solutions that empower our members.

As the Senior Director, Scattered Sites Housing, you will play a pivotal role in assisting the Executive Director in leading and continuing to develop the highest quality housing program for individuals with Serious Mental Illness (SMI), ensuring that our work leads to systemic change and sustainable support for people living with serious mental illness.

Full-time in-house

$140,000 - $150,000

Your Impact

As the Senior Director, Scattered Sites, you will:

• Lead overall programmatic, administrative, operational and strategic aspects of the programs ensuring 24/7 coverage.
• Establish long- and short-term objectives for the OMH stipend scatter-site program and determine the best way to reach those objectives.

Key Responsibilities

Program Strategy & Innovation

• Coordinate with the Senior Director of Programming and Residences around both programming and housing operations and strategy.
• Development and implement policies and procedures pertaining to NYS-OMH stipend program in accordance with NYS-OMH and Fountain House standards.
• Oversee Request for Proposals related to Scattered Site programs.
• Work with the CP&F to address cross-agency issues including those outside Scattered Site programs.
• Member Engagement & Support?
• Facilitate communication with the community about housing needs and how to best address them.

Operations & Compliance

• Coordinate with the Senior Director of Quality Assurance & Compliance, to ensure that the Scattered Site programs are in compliance and delivering exceptional quality.
• Prepare for and involved with NYS-OMH audits
• Coordinate with the Financial services team and the Chief Financial Officer on budget and invoicing for the programs.
• Create and operationalize a budget for the Scattered Site Programs.
• Coordinate with the Chief People & Culture Officer to ensure appropriate staffing for all Scattered Sute programs.
• Ensure all Scattered Site programs are following best practices and aligned with the culture and mission of Fountain House.
• Responsible for the program survey implementation and collection
• Responsible for reports and presentations about the Scattered Site programs for internal and external stake-holders.
• Participate in the Unusual Incident Committee.
• Participate in the FH 360 team.

Partnerships & Resource Development

• Participate in the Housing Committee of the Fountain House Board of Directors.
• Effectively advocate for Fountain House's Scattered Site programs with external stakeholders and funders.

Team Leadership

• Supervise and provide continuous training to the Community Apartment Program Director and Supported Housing Director
• Provide in-house staff development training through outside partnerships as well as internal stakeholders
• Provide effective leadership and mentorship to the Community Services areas of Fountain House.

Who You Are

• You are a compassionate and innovative leader with a deep commitment to social justice and mental health equity.
• You believe people with serious mental illness deserve access to housing, holistic support, and the opportunity to define their futures.
• You are committed to ensuring members have a safe environment to develop independent living skills; forge sustainable social networks and community skills; increase their self-sufficiency and build a strong foundation from which they can achieve their life goals.
• You're just as comfortable facilitating a group discussion as you are navigating complex housing compliance or writing a RFP.
• You value inclusion, joy, accountability, and creativity-and you're ready to lead a program that embodies all of these.

What You Bring

• Master's degree in the human service field, MSW preferred
• Minimum of three (3) years' experience working with individuals with serious and persistent mental illness
• Minimum (3) years of supervisory experience required
• Minimum Three (3) experience in administration, program development, and/or landlord relationships
• Excellent computer proficiency (MS Office - Word, Excel, and Outlook, PowerPoint, Access, HER systems, CAVA, SLACK, HRA CAPS, and ADOBE
• Extensive knowledge of clubhouse model and social practice
• Bilingual in Spanish preferred, but not required
• Driver license preferred, but not required

Why Join Fountain House?

• Empower Marginalized Communities - Elevate the voices of individuals with lived experience and drive real systemic change.
• Innovate in Mental Health Advocacy - Join a mission-driven team at the forefront of mental health reform.
• Professional Growth & Leadership - Access mentorship, training, and career development opportunities in a rapidly evolving field.

Join Us & Make an Impact!

Be part of a movement that is transforming mental health care through research, advocacy, and community.

Fountain House, Inc. is an Equal Opportunity Employer

At this time Fountain House, Inc. is not able to sponsor visas

Note: This job description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The employer has the right to revise this job description at any time. This job description is not to be construed as a contract for employment.