Senior Instrumentation Technician

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Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves: This role requires an experienced technician to maintain, calibrate, and repair instrumentation and equipment in a regulated environment, specializing in cold storage units and monitoring systems. The position combines technical expertise with leadership responsibilities in supporting critical temperature-controlled infrastructure.

Your day-to-day tasks will include:

• Calibrate, troubleshoot, and repair cold storage equipment including ultra-low temperature freezers, refrigerators, and environmental chambers
• Install, calibrate, and replace temperature data loggers and monitoring instruments
• Document all maintenance activities and calibration data in the CMMS through detailed work orders
• Provide rapid response to critical temperature excursions and equipment failures
• Develop and update technical documentation, calibration procedures, and preventive maintenance SOPs
• Train, mentor, and supervise technicians and vendors
• Lead technical investigations and improvement initiatives as the subject matter expert
• Work independently with minimal supervision
• Participate in mandatory on-call rotation for emergency after-hours support
• Work overtime or temporarily modify shift as needed

Desired or Preferred Experience and Technical Skills:

• 2-year Technical Associate's degree or certificate in process control instrumentation, electrical or a mechanical trade
• 5+ years as a field service technician in a GMP environment strongly preferred
• Demonstrated knowledge of GMP documentation requirements and compliance standards
• Experience with cold chain equipment validation and temperature mapping
• Strong understanding of environmental monitoring systems for regulated environments
• Excellent troubleshooting and technical problem-solving abilities
• Superior communication skills for technical reporting and cross-functional collaboration
• Detail-oriented with exceptional documentation practices
• Ability to work independently and prioritize critical tasks effectively
• Proficiency with Microsoft Office Suite applications
• Capability to read and interpret engineering documents and equipment schematics

Required Skills and Experience:

• High school diploma or GED
• Demonstrated ability to maintain, calibrate, and repair instrumentation and equipment in a regulated environment, specializing in cold storage units and monitoring systems
• Ability to regularly climb extension ladders, roof ladders, stepladders, and stairs as required during shift
• Ability to bend/stoop, squat repetitively during shift
• Ability to stretch/reach on a repetitive basis during shift
• Ability to walk extensively throughout the facility during shift
• Physical ability to lift 50 pounds

Work Environment:

• Work performed in a regulated GMP environment requiring adherence to strict protocols
• Exposure to various temperature-controlled environments including cold storage areas
• Periodic on-call responsibilities requiring rapid response to emergency situations
• May require working in confined spaces and at heights when servicing equipment
• PPE required when working with specific equipment or materials

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Estimated total compensation for this position:

The total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .

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If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

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