Business Systems Analyst - Hybrid in Raleigh, NC

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This candidate will be working with Acquired Entities, Internal ITAM team and different stakeholders. Responsible for the daily and regular strategic management of IT hardware (Ends user, Server & Network Infrastructure assets) for Acquired Entities. This includes planning, monitoring, and recording hardware assets to ensure compliance. Develop and implement procedures for tracking company assets to oversee quality control throughout their lifecycles. Manage and monitor the asset management system to ensure IT asset data is captured, recorded, and updated in a timely manner. Assist with the development and implementation of processes and procedures that are consistent with industry best practices for tracking assets through the asset lifecycle.

If you live near Raleigh, NC, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges.

Responsibilities:

• Design processes relating to hardware asset management, execute and enhance them
• Apply a continuous improvement approach in enhancing the strategies employed as well as in tracking company assets throughout their lifecycle
• Ensure effective management of the Asset Management database/tool and responsible for managing lifecycle of hardware assets right from their procurement to their retirement
• Provide KPI/Metric information and standardized reporting on a scheduled basis together with unscheduled reporting demanded by management
• Establish and maintain documentation of procedures, processes, and reports concerning asset
• Collaborate with Non-Integrated entities and different stakeholders to determine trends in asset performance and work to improve the processes and metrics
• Perform research on industry best practice and incorporate it with organizational practices
• Work with NIEs to ensure proper chain of custody process, controls and data management from purchase through disposal
• Analyze existing operations and make recommendations for the improvement and growth of the end user, server & network infrastructure and IT systems
• Work to develop a master asset management plan specifically attuned for all devices. Assess and manage risks associated with current assets
• Maintain accuracy of IT asset inventory
• Complete tasks assigned on a schedule as part of a project and daily operations
• Provide knowledgeable input on projects related to asset management

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED (or higher)
• 5+ years of experience and strong knowledge of IT hardware (Ends user, Server & Network Infrastructure assets)
• 5+ years of experience working in IT Asset Management
• 5+ years of experience with IT Service Management processes, as well as experience with Discovery tool

Preferred Qualifications:

• Bachelor's Degree in Business, IT or related field
• Proven ability and experience in executing strategic asset management processes successfully
• IAITAM Certification, such as CHAMP, CSAM and CITAM
• Knowledge of data center infrastructure and end user technology environments
• Good understanding of hardware asset management policies, procedures and best practices
• Moderate to Advanced experience using MS Excel, SQL and similar tools
• Demonstrated ability to analyze complex data and present results to business leaders

Soft Skills:

• Strong ability to carry out assigned tasks independently with little supervision
• Excellent at performing multiple tasks at the same time without error
• Excellent communication and interpersonal skills
• Superior attention to detail & Strong documentation skills
• Ability to work in a fast paced, dynamic environment

*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.

The salary range for this role is $71,600 to $140,600 annually based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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