Business Development Specialist - Plumbing/HVAC

*Factors that may be used to determine your actual salary include your job specific skills, education, training, job location, number of years of experience related to this role and comparison to other employees already in this role.

DSG is seeking a Plumbing/HVAC Business Development Specialist for our St. Paul, MN location. As a Business Development Specialist, you will be an individual contributor who will drive and support growth in a defined segment and branch. You will work closely with underdeveloped customers through Inside and Outside Sales partnerships that will expand DSG's market share.

At DSG, we are dedicated to building futures one job at a time. Starting with yours. As an ESOP, we are a community of peers, first and foremost. And we focus on cultivating an environment of respect, teamwork and growth. Where your career path is rich with possibilities. Where every success is shared. And where every challenge is overcome together. For more than a century, we've delivered more than supplies, we've offered true partnership and valuable solutions. By continuing to empower the future of our vendors and customers, we will empower a future of ongoing success for all of us.

A Typical Day in the Life of a Plumbing/HVAC Business Development Specialist at DSG:

• Support and drive growth of branch through proactive lead generation.
• Work closely with counter sales and inside sales team member(s) to identify, prioritize, and implement initiatives that will improve customer satisfaction and territory growth.
• Educate and train branch employees on new and evolving segments.
• Assist with establishing, managing and maintaining strong customer relationships and accounts.
• Call on customers in territory on a regular basis.
• Provide overall customer service including responding to customer questions and concerns (on product availability, delivery, pricing, billing, product information and capability, and ability to return the product) and to customer complaints (on missing orders, missing items, shipping errors, etc.).
• Act as primary customer contact for assigned customers, as well as back-up contact for unassigned customers.
• Develop relationships with local contractors.
• Create and respond to bid opportunities for commercial projects.
• Represent DSG at local trade shows and business networking events.
• Introduce, promote, and demonstrate new products and marketing programs.
• Provide customers with literature, catalogs and price sheets.
• Meet or exceed branch objective/goals for gross margin, sales and growth.
• Communicate with the branch manager on changes in product demands.
• Immerse into the Eclipse system and EDA reporting system, to become a SME and be able to help the field accelerate through the learning curve.
• All other duties as assigned.

A Successful Plumbing/HVAC Business Development Specialist Typically Has:

• High School diploma or equivalent, with secondary or post-secondary coursework concentrated in a related field, or equivalent on the job experience as determined by the company.
• Product and technical knowledge that would normally be acquired in two or more years of college or technical school and 3-5 years of field experience or equivalent training in residential/commercial application in applicable industry/product line; 3-5 years of selling experience preferred.
• Physical ability to lift up to 60 lbs. on a regular basis, and up to 100 lbs. on an occasional basis (when counter backup or filling or delivering an order).
• Prior computer knowledge, experience and skills helpful.
• Outstanding interpersonal, customer service and communication skills. Experience building strong customer relationships.
• Valid driver's license and acceptable driving record.

At DSG, We Offer Benefits Built for You:

• We are proudly 100% employee owned, which means your hard work and decisions directly benefit not only the success of the organization, but also your individual Employee Stock Ownership Plan (ESOP).
• We are highly committed to your training and development, offering personal and professional development opportunities and unlimited growth potential.
• We offer competitive compensation packages based on your experience and potential.
• You will receive generous Paid Time Off (PTO) and Extended Medical Leave (EML) allowances.
• Our comprehensive benefits package, including medical, dental, and vision, also offers a multitude of other perks such as life insurance, short- and long-term disability, and a Health Savings Account (HSA) with employer contribution, among many others.
• We know the importance of family, and offer various family planning and childcare savings opportunities, including paid parental leave, adoption assistance, infertility assistance, and a Dependent Care Flexible Spending Account (FSA).
• Build your financial future through multiple retirement savings opportunities, including a 401(k) with employer match and ESOP.
• You will receive a discount on all DSG-supplied products.
• We believe in giving back to our communities and hope that you will too, which is why we offer paid volunteer hours in addition to PTO.