Business Analyst III (Hybrid)

This is a hybrid role with the expectation that time working will regularly take place inside and outside of a company office.

We are looking for candidates who live within a commutable drivable distance to our Phoenix, AZ or Raleigh, NC office.

This position executes multiple responsibilities across management reporting, data analysis, and quality control to support Enterprise Operations. Assesses a wide scope of business practices, information, and industry trends. Determines improvements or solutions to address identified issues. Prepares technical reports by examining and summarizing data, and creates specifications to support business initiatives. May oversee the work of less experienced analysts or assist in special projects as needed.

• Data Analysis - Sources, compiles, and interprets data. Performs advanced data analysis, effectively communicating and directing analysis output.
• Governance Reporting - Produces reports based on management information and data, ensuring accurate and timely completion while considering stakeholder feedback and variable requirements.
• Operational Support - Provides support for business operations by responding to inquiries, identifying issues, and working to improve team practices. Assists in streamlining daily workflow for overall unit, resolving escalated matters where possible. Implements recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
• Identifying Objectives - Determines business needs through complex analysis and reporting. Develops strategies to achieve company and department goals, and communicates these through the use of specifications, project plans, or other forms of documentation.
• Communicates effectively, applying judgement and deep business acumen. Candidate must be comfortable operating in an environment of change and complexity.

Bachelor's Degree and 4 years of experience in Analytics, or Modeling, or Reporting OR High School Diploma or GED and 8 years of experience in Analytics, or Modeling, or Reporting

Required Qualifications:

• Advanced Excel (INDEX-MATCH, Macros, etc)
• SQL
• Experience building data visualizations in Tableau
• Advanced Microsoft Office skills, especially formulas and macros in Excel, is required.

Preferred Qualifications:

• Proficiency with Agile Delivery & Tools (e.g. JIRA/Confluence)
• Experience in Banking/Finance

• Must have excellent verbal, written, and interpersonal communication skills.
• Must be detail oriented, able to multitask and function in a fast-paced environment with minimal oversight.
• Strong analytical skills and attention to detail are essential.
• Must be able to work independently on assigned duties while successfully collaborating in a team friendly environment.
• Strong organizational and time management skills are important as multi-tasking is essential.

Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.