Security Concierge

Location: Melbourne, Florida

Company: STS Technical Services

STS Technical Services is hiring a Security Concierge to join the team supporting Embraer Executive Jets Headquarters in Melbourne, Florida. This is a high-visibility, customer-facing role responsible for representing the Embraer brand while supporting a range of administrative, security, and operational tasks. If you're personable, detail-oriented, and highly organized, this is your opportunity to step into a role that blends hospitality with security operations.

The Security Concierge plays a key role in ensuring the safety, comfort, and professional experience of all employees, customers, and guests on-site. This individual will be responsible for greeting and directing visitors, managing badging and access control systems, and supporting both daily operations and emergency response activities. The position also serves as the first point of contact for a range of customer and vendor interactions and is expected to maintain a business-professional appearance at all times.

• Prepare correspondence for management and support workflow documentation
  
• Monitor access control and CCTV systems to ensure compliance and site security
  
• Manage the Visitor Management System (VMS), including screening and badging processes
  
• Assist Emergency Services during on-site incidents
  
• Support crisis response and preparation efforts in collaboration with the CSO
  
• Maintain data integrity across security-related databases
  
• Coordinate non-U.S. employee visits with Legal and Mobility departments
  
• Conduct access control training for employees
  
• Manage security cost center invoices and facilitate purchasing through SAP
  
• Engage with customers and vendors to ensure smooth daily operations
  
• Maintain a professional appearance and adhere to a business professional dress code
  
• Host internal events and support guest experiences
  
• Perform additional duties as assigned
  

• High School Diploma or equivalent required
  
• Bachelor's Degree preferred
  
• 3+ years of experience in a customer-facing or administrative role
  
• Previous law enforcement, military, or security experience is a plus
  
• Strong computer and Microsoft Office skills
  
• Experience in international or intercultural environments is preferred
  

• Highly organized and detail-oriented
  
• Strong interpersonal and communication skills
  
• Ability to work independently and manage multiple tasks under pressure
  
• Professional, respectful, and emotionally intelligent
  
• Commitment to customer service and proactive problem-solving
  
• CPR certification (or willingness to obtain)
  
• Bilingual language skills are a plus
  

• Must adhere to OSHA, EPA, and all applicable regulatory standards
  
• May be required to work outside traditional business hours
  
• Subject to FAA drug and alcohol testing regulations
  
• Professional attire required at all times
  

STS Technical Services is a Top 100 Staffing Firm that partners with some of the largest names in aviation, manufacturing, and defense. We offer exciting career opportunities across the U.S. and are committed to helping great people find great jobs.

When you join STS Technical Services, you gain access to a dedicated support team and a wide range of employee benefits.

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