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Lead Transitional Housing Counselor (HLC)

The Salvation Army USA Central Territory
United States, Indiana, Indianapolis
May 06, 2025

The Salvation Army Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Starting Pay: $29.00

Job Description:

As the Lead Transitional Housing Counselor, you will ensure the safe and orderly provision of Transitional Housing services to all clients in residence coordinating their case management with the TH Case Manager. Develops and/or reviews individualized treatment service plan for assigned clients. Monitors client's progress, documents progress toward their goals. Follows the progress of assigned clients to ensure they are following through on their recovery program. Coordinates the delivery and monitors all services provided internally or externally for each client. Responsible for maintaining a caseload and conducting individual, family and group counseling as noted in the treatment plan. Teach educational classes as needed. As the Lead Transitional Housing Counselor, you are responsible for ensuring that the Mission of The Salvation Army is effectively carried out.

What You Will Do:



  • Assists in maintaining a structured environment for clients and staff
  • Prepares and/or reviews the treatment plan in accordance with the Biopsychosocial assessment, ASAM criteria and Initial Treatment Plan. Reviews goals on an ongoing basis and makes changes as needed for the client
  • Provides counseling to individual clients in accordance with goals developed on the treatment plan. (Individual counseling can be conducted by using cognitive therapy, psychoanalytic therapy, reality therapy Gestalt therapy and behavioral therapy)
  • Facilitates group counseling sessions and follows the assigned group format for each session
  • Prepares and teaches educational classes as assigned
  • Documents all client contacts in the electronic medical records system, including progress notes, treatment plans, monthly reports, discharge summaries and discharge plans
  • Conducts regular staff meetings and trainings for staff. Participates in departmental and agency staff meeting as scheduled
  • Ensures the accurate reporting and collection of client housing fees and collaborates with the Finance Department regarding collections and evictions
  • Maintains and provides statistical and other reporting as required
  • Coordinates, manages, and monitors client phase requirements and assists client to develop individualized phase outline plan
  • Conducts follow-up contacts
  • Provides support, encouragement, correction, and compassion to client as needed
  • Assures client transportation as needed (i.e., bus tickets)
  • Provides case work and intervention for non-addiction issues, as needed and appropriate
  • Conducts outside assessments for clients as assigned and Withdrawal Management within 48 hours of admission, as applicable
  • Maintains client confidentiality of all client information according to t Federal, State and The Salvation Army standards, policies, and procedures
  • Ensures adequate and efficient coverage for facility operations in scheduling
  • Chairs the Transitional Housing Committee. Required to serve on the Safety Committee and Quality Assurance Committee. Attendance is required for Safety Meetings and other responsibilities communicated by Quality Assurance Manager
  • Facilitate and lead client visitation services per The Department of Child Services guidelines. Monitor The Department of Child Services (DCS) correspondence ensuring that all documentation is provided to the provider in a timely manner
  • Conducts urine screens for clients according to policy and procedure
  • Other tasks as assigned by leadership


Minimum Qualifications: The requirements listed below are representative of the minimal education, experience, skills, and/or abilities required for this position.

Education: Bachelor's degree in social or human service areas required. Master's degree in human services or other related field preferred

Background Checks: Position requires a background check to be completed, and all background check results will be reviewed.

Experience: Minimum of 1-2 years direct service in the substance abuse field preferred. Must be willing to work at least 1 evening per week and some weekends.

Certifications: Must have a valid driver's license and maintain The Salvation Army Driver's qualification standard; must complete Safe From Harm training within the first 90 days of employment. CADAC or ACIT certification through ICAADA preferred. If not CADAC or ACIT certified, must obtain within 12 months of employment.

Skills/Abilities:



  • Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
  • Computer proficiency with Microsoft products and ability to learn electronic reporting systems.
  • Capable of communicating and interacting with people from various backgrounds with compassion, while applying principles of recovery and clinical practice.
  • If in recovery, must demonstrate at least two years of sobriety with evidence of emotional and social stability


Supervisory Responsibility: Supervises Transitional Housing Counselors and Case Managers

The physical requirements described here are representative of those that must be met by an employee to successfully perform the duties of this job. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Physical Requirements Include:



  • Good speaking, hearing and vision ability, and excellent manual dexterity
  • Lifting, pulling, and pushing of materials up to 25 pounds
  • May require bending, squatting, walking.
  • May require standing for extended


Travel: May be required to attend court hearings or external training opportunities. Transporting clients may also be required.

Working Conditions: Work is performed in a a typical office environment; may require some weekend and evening work

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

This job description should not be interpreted as all inclusive. It is intended to identify the essential functions and requirements of the position. Other job-related responsibilities and tasks may be assigned. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.



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