Clinical Coordinator

Job Description:

BHMG - Urgent Care Shelbyville

Clinical Coordinator Full Time

The Clinical Coordinator is responsible for ensuring efficient patient flow through a combination of appropriate clinical staff scheduling and working directly with providers - providing patient care within the scope of certification and training. Duties are performed in an office. Attendance is an essential part of the role.

• Coordinates staffing to ensure adequate coverage in the clinical area
• Monitors clinical staff performance and assist Practice Manager with annual Development Discussions and 90-day evaluations.
• Effectively interacts with referral sources and other healthcare providers in a customer-focused manner.
• Assists in the efficient flow of patients from the waiting room through their provider visit
• Effectively captures data needed to facilitate the provider's ability to efficiently evaluate patients including but not limited to vital signs and current medications
• Handles patient call backs and prescriptions refills within the scope of the certification for this position
• Prepares in advance for the provider's clinic to run smoothly by checking the schedule and the patient record to make sure all documents are available for provider viewing
• Able to perform phlebotomy and administer medications and injections as directed by the provider if within the scope of training
• Performs EKG's, PFT's, spirometry, nebulizer treatments and ear irrigations, and other procedures appropriate to level of training and within the scope of the certification of this position and as required by the practice.
• Performs in-office lab testing such as glucose testing, strep screens, pregnancy tests, urinalysis, and HgbA1c as directed by the provider appropriate to level of training and within the scope of the certification of this position and as required by the practice.
• Perform sterilization on instruments used for minor procedures/surgeries as directed by the provider appropriate to level of training and within the scope of the certification of this position and as required by the practice.
• Maintains patient confidentiality and corporate compliance guidelines and integrity

Minium Education, Experience:

• High School/GED
• Graduate of an accredited Medical Assisting Program; School of Nursing and/or Health Related field
• 5 years' experience in direct patient interaction in a physician office setting
• Professional License or Certification
• Life Support Training or Certification (ACLS, BLS, PALS, etc.)
• MA Certification from AAMA, AMT, NAHP, NCCT, or AAMP
• BLS from the American Heart Association within 90 days of hire