Executive Director Patient Services

Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally.

Join us, the future is ours to shape!

Position Location:

This position will be located at the Princeton, NJ US Headquarters site.

Our Sandoz flexible hybrid working approach allows US office-based employees to work up to 50% of their monthly workday remotely. This role will not have the ability to be located remotely. Preference will be given to local candidates not requiring relocation.

Major Accountabilities / Your Key Responsibilities:

Your responsibilities include, but not limited to:

• Strong emphasis on utilizing data, analytics and continuous improvement to shape and manage program needs, performance, cost, and outcomes. Accountable for the success of the programs as well as compliance and monitoring oversight to comply with the quality system and program guidelines.

• Key stakeholder and trusted advisor with Commercial leaders. Drives, develops and executes brand strategies for patient support aligned to brand and Market Access strategy. Guides teams to ensure complete strategic and executional alignment to guarantee an optimal patient experience. Able to represent program performance to US leadership team.

• Manages relationships with multiple PAP and support teams with an eye to driving patient experience balanced with program efficiencies.

• Optimizes alignment and integration with key matrix functions / stakeholders across Marketing, Sales and Market Access to achieve seamless collaboration and outcomes.

• Leads the strategy to consistently monitor performance and conduct analyses for program updates and innovations.

• Direct program content and tactical alignment to the patient journey and ensure that the programs approach both strategically and tactically to the priority business leverage points.

Key Capabilities Required:

• Advanced ability to conceptualize, align stakeholders and guide execution of complex programs

• Advanced understanding of US market access and reimbursement dynamics

• Advanced patient support program design and management

• Navigating the commercialization of new drugs

• Partnering with matrix stakeholders

• Optimizing quality and safety

• Managing budgets and vendors

What you'll bring to the role:

Required Qualifications:

Education:

• Bachelor's in finance or related

Experience:

• 15+ years industry experience in related functions

• 10 years of Market Access and or Patient Services experience

Preferred Requirements:

• Masters / MBA

Travel Requirements: Minimal travel to key vendors and customers

You'll Receive:

Sandoz offers a generous employee benefits package that includes a competitive salary, health insurance coverage for medical, prescription drugs, dental and vision, a generous company match for retirement savings accounts, and generous paid time off. We also follow a hybrid work policy that combines a mix of in-person and remote work to allow our employees flexibility.

The pay range for this position at commencement of employment is expected to be between $236,600 - 338,000 - 439,400 USD/year; however, while salary ranges are effective from 1/1/25 through 12/31/25, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

On September 30, 2021, Sandoz entered into a 5-year Corporate Integrity Agreement. Certain positions will have responsibilities to support the execution and adherence to CIA obligations, CIA-related deliverables, and any relevant audit, monitoring or Independent Review Organization (IRO) remediation.

Sandoz - Notice at Collection to Employees Applicants 4.15.24[16].pdf

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and while we are proud of this achievement, we have an ambition to do more!

With investments in new development capabilities, production sites, new acquisitions, and partnerships, we have the opportunity to shape the future of Sandoz and help more patients gain access to low-cost, high-quality medicines, sustainably.

Our momentum is powered by an open, collaborative culture driven by our talented and ambitious colleagues, who, in return for applying their skills experience an agile and collegiate environment with impactful, flexible-hybrid careers, where diversity is welcomed and where personal growth is supported!

Join us!

Sandoz EEO Statement:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Sandoz Reasonable Accommodations Statement:
Sandoz, Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an email to reasonable.accommodations@sandoz.com or call 1-609-422-4098 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Join our Sandoz Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Sandoz and our career opportunities, join the Network here: Sandoz Talentpool (novartis.com)

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