Marketing and Events Sales Manager

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Marketing and Events Sales Manager main duty is to sell and manage the event spaces and overall vendor management of the space. This individual will provide exemplary customer service and event planning management according to JLL Experience Management and client standards. The Marketing and Sales Manager is also responsible for contract management, accurate reports detailing client requests and billing of services to client, financial reporting, maintenance of website, coordination of vendors and management of the Conference Center team.

The ideal candidate has a hospitable and creative personality reinforced with an exceptional business acumen and tech-savviness. This position will not only plan meetings and professional conferences, but also exciting social and networking events. Additionally, this position will help with managing the property app, manage property social media accounts, and create internal marketing collateral.

Another goal for this position is to provide exemplary concierge services for tenants and building management by serving as an informational resource for the property in ways that may include arranging events, meetings, services, gifts and reservations.

Marketing and Sales

• Act as the primary sales lead
• Develop and implement comprehensive sales and marketing strategies
• Manage lead generation efforts and close high-value business opportunities
• Establish a centralized sales pipeline and forecasting system
• Set and achieve sales targets for each site and the overall portfolio
• Identify new business opportunities and expand into untapped markets

Event Management

• Manage the day-to-day operation of conference center events including corporate, social, and non-profit events, and internal meetings
• Conduct client meet and greet prior to event as well as post event follow up as directed
• Maintain vendor relationships, agreements and certificates of insurance
• Responsible for the supervision of the Conference Center staff and vendor staff, providing daily support and management of job performance
• Manage staff to meet JLL Experience Management, and contracted client's expectation
• Provide training in JLL Experience Management policies and procedures
• Counsels and coaches team members regarding unsatisfactory performance, including recommendation of termination when appropriate
• Assist clients with onsite event coordination including, but not limited to catering, hotel accommodations, decorations, etc.
• Attend monthly networking events (i.e. Meet Boston, ILEA, etc).
• Monthly, quarterly, and annual reporting to ownership & property management

Administration and Contract File Administration

• Coordinate labor for events including janitorial and security and loading dock schedule
• Be knowledgeable of the conference center audio visual equipment and its operation as well as maintain and secure equipment

• Keep up to date status of all contracts for events, preferred vendors, non-preferred vendors, etc.
• Distributes inner office memos as directed
• Coordinates with building staff as needed (Security, Janitorial, Engineering)
• Secure insurance certificates (COI) as directed
• File all correspondence as directed
• Confirm client full payment is received prior to all events

General Event Planning Services

• Handle all event planning requests in a timely manner
• See planning through from beginning to end to ensure that they run smoothly
• Be proactive to provide follow-up, updates and status on all requests in a timely manner
• Other concierge-related requests, as needed
• Other reports, duties, meetings as needed

Community Manager Support and Onsite Vendor Management

• Support onsite Community Manager with Tenant Engagement Events
• Support in creative brainstorming as needed
• Support in event execution as needed
• Manage onsite vendors in tandem with Community Manager (F&B, Fitness, etc.)

Job Qualifications, Education and Experience:

• Four-year degree preferred or partial degree with life experience
• 5+ years' experience in event industry. Hospitality, or related field is desirable.
• 3-5 years' experience direct event planning
• Conference Center management, highly recommended
• Superior knowledge of local dining, entertainment venues, and ability to match client desires to the appropriate venue
• Direct hotel/catering/event sales and marketing experience preferably coming from the hospitality industry with 3-5 years' experience.
• Experience in management of employees.
• Must be able to develop and evaluate Event Revenue Summaries.
• Must have experience developing and leading marketing activities to include website development.
• Candidates with outside sales experience and cold calling is a plus.
• Must have high proficiency in MS Excel and other spreadsheets, experience with CRMs, i.e. Salesforce, Caterease, etc.

Location:

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions

• Comprehensive Medical, Dental & Vision Care

• Paid parental leave at 100% of salary

• Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.