Manager System Operations

As the hub of the brand, the adidas North American Product Merchandising team drives how our products show up to serve the consumer and elevate our experience. We are brand led storytellers who build product offerings that connect with and inspire our consumer. We build assortments that are brand led, consumer right and appropriately segmented to win in the NAM marketplace.

Purpose and Overall Relevance for the Organization

The Merchandising Systems and Tools Manager is responsible for delivering speed through data quality and readiness through data automation, tool enhancements, and systems to support NAM product merchandising. It is the responsibility of the Systems Manager to have a thorough understanding of the digital tools, business processes, and how to leverage and enhance the systems to meet business requirements.

Key Responsibilities

• Leadership of the business intelligence (reporting and data) platform for the new global platform
• Lead the launch and adoption plans for the North America Market to shift to a new, global business intelligence platform for merchandising.
• Analyze data product needs for the North America Market merchandisers.
• Support platform users and lead the evolution of data products to serve North America Market users
• Advocate for NAM's requirements to be delivered with global platforms.
• Implement a structured change management approach to support the education of individuals and teams to deliver a holistic understanding of the new tools and the product-led organization. Ensure a smooth transition and roll-out of solutions.
• Communication to the project leaders and stakeholders at key milestones to ensure teams are mobilized and informed.
• Lead or be part of all projects that have a merchandising data impact or could benefit from merchandising data input.
• Standardize and educate on how systems and product data should be used, including guiding users toward self-service approaches for their data needs.
• Manage relationship with external vendors to deliver system enhancements on time and within budget constraints and to ensure quality control of releases.

Key Relationships

• Merchandisers BU/WHS/DTC/aTS
• Market and Global IT
• Supply Chain
• Demand Planning - including adidas Golf, Outdoor and Canadian teams

Knowledge, Skills and Abilities

• Critical thinking: consider market issues from a business perspective and develop/implement solutions with cross-functional partners.
• Problem solver: natural curiosity, desire to define problems, establish facts, analyze data, determine root cause(s), draw valid conclusions, and propose viable business solutions.
• Program Management or Product Management experience a plus
• Experience with modern data and business intelligence platforms such as Databricks and Power BI strongly preferred
• Excellent working knowledge of Microsoft Office (Access, Excel Word, Outlook, and PowerPoint) and familiarity with data visualization and tools
• Excellent interpersonal skills to work successfully both independently and cross-functionally with system users and stakeholders and translate their business needs to IT and software developers.
• Either a merchandising background with an aptitude for digital tools or an IT background with evidence of merchandising acumen
• Self-starter: learn new complex tools and processes both quickly and resourcefully
• Ability to be detail oriented and manage multiple priorities to accomplish assignments simultaneously under tight timelines with a strong attention to detail.
• Leadership skills to drive cross-functional change
• Ability to effectively present information and respond to questions from managers, stakeholders, cross functional business leaders and peers

Requisite Education and Experience/ Minimum Qualification

• University degree in business or IT
• 3-5 years' experience with merchandising or product management systems
• Previous industry experience preferred

• Diversity, Equity, and Inclusion at adidas means championing individual uniqueness and cultivating a culture of belonging in which everyone can create at their best. We embrace diverse backgrounds, experiences, and perspectives and seek to create a workforce that reflects our consumers and communities.
• adidas offers robust and progressive medical, including HSA (Health Savings Account) with employer funding or FSA (Flexible Spending Account) options, dental, vision, prescription drug coverage, adoption, with surrogate and fertility support, short and long-term disability, and basic life and AD&D insurance, which can be supplemented with employee-paid coverage. Employees are able to enroll in adidas' 401k plan and Stock Purchase Plan with employer match. Full-time employees are eligible for education assistance and generous Leave policies including 12 weeks of paid parental leave.
• Employees are eligible to earn an annual bonus based on both company and personal performance. Employees accrue prorated flexible time off in the amount .4388 hours per day that increases with years of service, twelve paid holidays throughout the calendar year and Service Time Off during milestone years.
• We officially returned to office in a hybrid work environment, working 3 days in office and 2 days remote. The working location of this position is Portland, Oregon.
• Though our teammates hail from all corners of the world, our working language is English.