Senior Technical Administrator - CCB & MDM Platforms

OUC - The Reliable One, is presently seeking a Senior Technical Administrator - CCB & MDM Platforms to join the Technology division. At OUC, we don't just work - we're building a bright future of innovation and transformation for future generations.

The
OAUF Administrator/Technical Specialist will be responsible for the
administration, configuration, and support of Oracle WebLogic Server
environments hosting Oracle Utilities Application Framework (OUAF)-based
applications, including Customer Care and Billing (CC&B), Meter Data
Management (MDM), Smart Grid Gateway (SGG), and their integrations via
Service-Oriented Architecture (SOA) and CC&B to MDM Integration (CCB2MDM2).
The role involves ensuring high availability, performance, and security of
these critical utility applications while providing technical expertise in
implementation, maintenance, and troubleshooting.

OUC is an industry leader and the second largest municipal utility in Florida committed to innovation, sustainability, and our community, OUC's mission is to provide exceptional value to our customers and community by delivering sustainable and reliable services and solutions.

Join a team of visionary Change Agents, Strategists, and Community Ambassadors who understand the vital role of diverse experiences in powering creativity and industry transformation. At OUC, each position contributes to the success and achievement of our goals. Click here to learn more about what we do.

The ideal candidate will have:

• Bachelor's Degree in Computer Science or related field of study, from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis;
• Minimum of seven (7) years of experience overseeing complex environments or advanced applications
• Experienced WebLogic
  Administrator or Technical Specialist in enterprise environments.
• Hands-on
  experience with OUAF-based applications (CC&B, MDM).
• Proven experience with Oracle SOA Suite and middleware
  technologies (BPEL, OSB, JMS).
• Experience with CCB2MDM2 integration and
  synchronization processes.
• Familiarity with Oracle Utilities applications
  solution is a plus.
• Strong problem-solving and analytical skills.
• Excellent communication and collaboration abilities.

OUC offers a very competitive compensation and benefits package. Our Total Rewards package includes, to cite a few:

• Competitive compensation
• Low-cost medical, dental, and vision benefits and paid life insurance premiums with no probationary period. Retirement benefits include a cash balance account with employer matching along with a health reimbursement account
• Paid vacation, holidays, and sick time
• Educational and Professional assistance programs; Paid Memberships in Professional Associations
• Access to workout facilities at each location
• Paid Conference and Training Opportunities
• Free downtown parking
• Hybrid work schedule
• On call rotation

Click here to view our Benefits Summary.

Salary Range: $99,981.65- $137,474.62 annually (Commensurate on experience)

Location: Reliable Plaza 100 W. Anderson St. Orlando, FL 32801

Please see below a complete Job description for this position.

Job Purpose:

The
OAUF Administrator/Technical Specialist will be responsible for the
administration, configuration, and support of Oracle WebLogic Server
environments hosting Oracle Utilities Application Framework (OUAF)-based
applications, including Customer Care and Billing (CC&B), Meter Data
Management (MDM), Smart Grid Gateway (SGG), and their integrations via
Service-Oriented Architecture (SOA) and CC&B to MDM Integration (CCB2MDM2).
The role involves ensuring high availability, performance, and security of
these critical utility applications while providing technical expertise in
implementation, maintenance, and troubleshooting.

Primary Functions:

WebLogic Administration:

• Install, configure, and maintain SOA12c and Oracle
  WebLogic Server 12c for OUAF-based applications.
• Manage WebLogic domains, clusters, and server
  instances to ensure high availability and scalability.
• Perform patching, upgrades, and performance tuning of
  WebLogic environments.
• Configure JDBC data sources, JMS queues, and security
  realms for OUAF applications.
• Monitor WebLogic server health, logs, and performance
  metrics, resolving issues proactively.

CCB, MDM Application:

• Install and configure
  Oracle Utilities Customer Care and Billing (CC&B) 2.5 and later
  versions, Meter Data Management (MDM) 2.1 and later versions, and Oracle
  Utilities Application Framework (OUAF) 4.3 and later versions.
• Support deployment and configuration of OUAF-based
  products, including CC&B, MDM, and SGG, on WebLogic servers.
• Understand OUAF architecture, business objects, and
  metadata-driven configuration to assist in troubleshooting and
  customization.
• Experience with batch processing. Configure
  Thread Pool Workers and optimize batch processing using the BEdit tool
  ,TPW startup, and cache management
• Collaborate with functional teams to implement
  business rules and UI extensions using OUAF Configuration Tools.

CC&B and MDM Integration:

• Install and configure Productized integrations like
  CCB2MDM2.
• Strong experience with the configuration SOA JMS
  servers , queues , Data sources and troubleshoot CCB2MDM2
  integration, ensuring seamless data synchronization between CC&B and
  MDM.
• Configure and maintain integration components
• SOA and Middleware Management:
• Install, configure, and Administer Oracle SOA Suite
  for integration between OUAF applications and external systems.
• Configure and monitor SOA composites, BPEL processes,
  and OSB services to support utility workflows.
• Ensure robust middleware performance for integration
  points, reducing latency and errors.
• Configure SGG adapters and ensure integration with MDM
  for usage and event data loading.

System Maintenance and Troubleshooting:

• Perform root cause analysis for application and
  integration issues, providing timely resolutions.
• Implement backup and disaster recovery strategies for CC&B, MDM environments.
• Ensure compliance with security standards, including
  SSL configuration and user authentication.

Documentation and Collaboration:

• Document configurations, processes, and
  troubleshooting steps for WebLogic and OUAF environments.
• Collaborate with development, functional, and
  infrastructure teams to support project implementations and upgrades.

Technical Requirements:

• Middleware Administration: Oracle WebLogic Server
  (11g/12c/14c), Oracle SOA Suite, OSB, BPEL, JMS
• Oracle Utilities Applications: CC&B 2.5+, MDM
  2.1+, OUAF 4.3+, SGG, CCB2MDM2
• Batch Processing: BEdit tool, Thread Pool Workers
  (TPW) configuration, TPW startup, cache management
• Integration: SOA composites, web services (SOAP/REST),
  XML, Oracle Service Bus
• Database: Oracle Database, SQL, PL/SQL, JDBC
  configuration
• Scripting: WLST, Python, Shell scripting
• Tools: Oracle Enterprise Manager, Splunk
• Operating Systems: Linux, Unix and Windows.

Ability To:

• Utilize analytical abilities to process information;
• Ability to respond 24/7/365; as scheduled for on-call support;
• Complete related tasks in area of assignment with minimal supervision;
• Understand overall business goals and how to align actions to achieve results;
• Solve related problems within scope of authority, policies and guidelines;
• Analyze complex problems and discover root cause of the problem; provide resolution options;
• Ability to run, interpret, and/or prepare a variety of systems-related reports and documentation (i.e., metrics, diagnostic and alert, vendor maintenance notifications);
• Ability to work with, sort, and distill a wide variety of data and information;
• Attention to Detail;
• Ability to make arithmetic computations using whole numbers, fractions and decimals, compute rates, ratio and percentages;
• Ability to use Microsoft Office Suite (Excel, Outlook, Word, etc.) and use standard office equipment (computer, telephone, etc.).

Education/ Certification/ Years of Experience Requirements:

• Bachelor's Degree in Computer Science or related field of study, from an accredited college or university. In lieu of a degree, equivalent combination of education, experience or certifications may be substitutable on a 1:1 basis;
• Minimum of seven (7) years of experience in one of the following based on assignment: overseeing complex environments or advanced application experience with understanding of functional processes;
  • Application experience as described above must include a minimum two (2) years of experience with Oracle Utlities CCB or MDM (Meter Data Management) version 2.4 and above.

Working Conditions:

This job is absent of disagreeable working conditions. This job consists of working in an office environment.

Physical Requirements:

This job requires reading, writing, typing, and detailed inspection/editing, speaking and hearing. This job may require sitting, standing, walking, repetitive motions, and bending/stooping.

OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.

EOE M/F/Vets/Disabled

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