Payroll Manager

Responsible for timely and accurate payroll processing items, including on-cycle, off-cycle, and bonus items while maintaining strict confidentiality of information reviewed and processed. Supporting ticket resolution, projects, and analytics for a "zero defect" payroll and best in class customer service.

• Process special or exception items including reversals, voids, deductions, and quarterly/year-end payroll items to ensure Employee and General Ledger accuracy by quarter and year-end.
• Analyzes, audits, and processes incoming documentation such as status changes, verifications, garnishments, etc. by employee, manager, Human Resources, or third-party requests.
• Audit as required for new hire, job change and salary actions, and termination of employment as received to the payroll department.
• Create ad-hoc reports and conduct required system audits using ADP, Kronos, and Success Factor system information; ensure all data flows accurately between said system.
• Researches, validates, and corrects employee data in payroll system delivering a high level of quality customer service. Works with department members, management, and/or employees to identify and troubleshoot issues and achieve timely resolutions.
• Monitors/responds to issues on attendance/time punching, paid time off usage and accruals, payroll and/or tax issues, benefit questions, and resolves or routes appropriately as presented via Service Now, emails, or in person support.
• Create and distribute annual payroll scheduling that identifies all standard production runs and ensures all non-scheduled payrolls are updated and completed as requested by business needs.
• Supports resolution for complex employee's state and local tax assignments.
• Support all in-bound and out-bound interfaces for Kronos, ADP, Success Factor, and other interface related systems; ensuring accuracy and compliance is maintained.
• Supervises payroll production errors and proactively identifies, corrects, and documents process improvement methods.
• Ensures all necessary updates for internal communications related to Kronos, ADP, and Success Factor as related to payroll information, training, forms, notifications, etc.
• Support system development activities and participates as needed in system testing activities for Kronos, ADP, Success Factor, and other interface related systems.
• Fulfills team lead role as designated and assigned. This includes giving directions, training, and coaching when appropriate.
• Additional duties as assigned.

• Bachelor's degree in accounting or business administration, or an equivalent combination of education/experience required.
• Certified Payroll Professional (CPP) preferred.
• 5 years Payroll experience within a complex, high volume, multi-state payroll system required.
• 2-4 years' experience with ADP (WFN/Advantage/Enterprise) payroll.
• 2-4 years' experience of the Kronos system required.
• Thorough knowledge of HR support processes including new hire, rate changes and benefit items related to impact of the payroll function.
• Thorough knowledge of payroll processes including data entry, pay calculations, garnishments, tax set-up, benefits, multi-state taxation rules, and wage & hour laws, etc.
• Proven leadership skills with a minimum of 2 years' experience of managerial experience leading a team required.
• Proven ability to maintain accuracy and timeliness of all payroll related functions.
• Experience working with internal and external business partners to conduct or support audit activities.
• Advanced Excel skills.
• Excellent written and verbal communication skills.
• Strong organizational and analytical skills.
• Ability to effectively present information.
• Ability to understand, calculate, and explain complex calculations and figures.

Chobani is a food maker with a mission of making high-quality and nutritious food accessible to more people, while elevating our communities and making the world a healthier place. In short: making good food for all. In support of this mission, Chobani is a purpose-driven, people-first, food-and-wellness-focused company, and has been since its founding in 2005 by Hamdi Ulukaya, an immigrant to the U.S. The Company manufactures yogurt, oat milk, and creamers - Chobani yogurt is America's No.1 yogurt brand, made with natural ingredients without artificial preservatives. Following the 2023 acquisition of La Colombe, a leading coffee roaster with a shared commitment to quality, craftmanship and impact, the Company began selling cold-pressed espresso and lattes on tap at 32 cafes, as well as Ready to Drink (RTD) coffee beverages at retail.

Chobani uses food as a force for good in the world - putting humanity first in everything it does. The company's philanthropic efforts prioritize giving back to its communities and beyond: working to eradicate child hunger, supporting immigrants, refugees and underrepresented people, honoring veterans, and protecting the planet. Chobani manufactures its products in New York, Idaho, Michigan and Australia, and its products are available throughout North America and distributed in Australia and other select markets.

For more information, please visit www.chobani.com and www.lacolombe.com, or follow us on Facebook, Twitter, Instagram and LinkedIn.

Chobani is an equal opportunity employer. Chobani will not discriminate against any applicant for employment on any basis including, but not limited to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military and/or veteran status, marital status, predisposing genetic characteristics and genetic information, or any other classification protected by federal, state, and local laws.