Senior Data Analyst

Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.

A Brief Overview

The Senior Data Analyst at Safelite plays a key role in driving strategic decision-making by enhancing visibility into the company's performance. This position involves collaborating closely with business stakeholders to understand their processes and objectives in order to identify key data opportunities and deliver strategic monitoring, self-service BI tools, BI dashboards, and analyses that support the success and understanding of company initiatives.

What you will do

• Create Tableau dashboards that provide actionable insights to business stakeholders and assist in managing their strategic goals. Offer guidance and documentation to stakeholders, facilitating the effective use and self-service of these assets.
• Transform star schema warehouse data into actionable insights by performing thorough exploratory data analysis focused on key KPIs. Build an understanding of the data underpinnings of key business processes to effectively deliver self-service BI solutions.
• Work closely with stakeholders to understand their needs and help them shape and refine their requests to ensure the dashboards ultimately built are performant, action-oriented, and broadly impactful.
• Build automated data quality checks to ensure dashboard KPIs, data, and trends are consistent across dashboards and to source system data.
• Provide Training and ongoing support to business stakeholders in the best ways to leverage dashboards within their decision making process.
• Performs other duties as assigned
• Complies with all policies and standards

Education Qualifications

• Bachelor's Degree in Statistics, Analytics or related quantitative field or equivalent Required
• Master's Degree in Statistics, Analytics or related quantitative field Preferred

Experience Qualifications

• 4-6 years relevant experience Required

Skills and Abilities

• Ability to write complex SQL queries for data extraction, transformation, and analysis (High Proficiency).
• Advanced proficiency in industry-leading BI tools such as Tableau, Power BI, or similar platforms (High Proficiency).
• Experience transforming and analyzing data at all layers of the warehouse (i.e., staging to mart layer) (High Proficiency)
• Familiarity with common KPIs used in the industry, including conversion metrics, order funnels, Net Promoter Score, price elasticity, workforce management, call center KPIs, etc. (Medium Proficiency)
• Ability to apply business acumen to understand stakeholder requests and translate them into actionable data insights. (High Proficiency)
• Demonstrated experience performing complex data analysis and providing guidance to others on the use of analytical tools. (High Proficiency)
• Experience contributing to a BI semantic layer and key data marts using tools like dbt, Cube, and Preset (Med Proficiency)

This job description in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.

This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.

Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.

This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.

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