SVP, Business Controls Officer

About the Role:

Together with other members of the Consumer Lending, Commercial Finance, Tax Solutions and Partner Solutions Leadership Team, develops and executes on a strategic plan to improve Pathward's 1st Line of Defense approach to compliance, third party risk management and BSA/AML items through improved innovation. Reporting directly to the President of Pathward, N.A., focuses on driving compliance and revenue growth by working directly with the revenue teams and the second line of defense to optimize solutions. Acts as a resource for the revenue teams to engage directly with the compliance teams of partners and prospects in resolving compliance concerns associated with new products and services.

What You Will Do:

• Strategic Compliance Leadership: Lead the first line of defense in establishing and executing compliance strategies that align with regulatory requirements and business objectives, focusing on innovation and risk mitigation.
• Product and Customer Solution Development: Works closely with fintech partners and internal teams including the second line of defense to design and implement compliant solutions for new products and customer engagements, ensuring they meet all relevant regulatory and compliance standards.
• 1st Line of Defense Regulatory and Compliance Oversight: Ensures adherence to OCC regulatory compliance, the Bank Secrecy Act (BSA), Anti-Money Laundering (AML) regulations, and third-party risk management, embedding these requirements into day-to-day operations of the first line of defense.
• Policy Formation and Implementation: Leads development of policies, procedures, and controls that reflect current laws, regulations and compliance requirements. Ensures these policies, procedures and controls offer a balanced view between the revenue operations of the bank and the second line of defense and effectively mitigate risks.
• Third Party Risk Management: Establishes and maintains robust frameworks for overseeing and mitigating risks associated with fintech partnerships and third-party service providers with a specific focus on nested third-party relationships.
• Collaboration and Stakeholder Engagement: Acts as a liaison between fintech partners, the revenue teams, and the second line of defense, fostering effective communication and collaboration to promote a culture of compliance while also driving solutions for innovation.
• Compliance Monitoring and Reporting: Working with the revenue teams and the second line of defense, assists in implementation of systems for ongoing monitoring and reporting on compliance risks, ensuring timely identification and resolution of issues, with regular updates to executive management.
• Training and Development: Leads initiatives to enhance compliance awareness and training programs for both fintech partners and revenue teams to ensure awareness of ever-changing compliance requirements with the goal of education informing future innovation.
• External Focus: Grows the Pathward brand in the payments marketplace through interactions with partners, prospects and through participation in market-facing events.
• Other duties as assigned.

What You Will Need:

• Bachelor's degree or equivalent education and work experience.
• Master's degree preferred
• Typically, 15+ years of experience in related fields.
• Minimum of 10 years of experience in compliance or regulatory roles within the banking or financial services industry, with a focus on first line of defense activities.
• Deep knowledge of OCC regulations, BSA/AML requirements, and third-party risk management within a fintech and BIN sponsorship context.
• Proven experience leading compliance within a first line of defense, emphasizing proactive risk assessment and management.
• Demonstrated ability to develop innovative and compliant solutions in partnership with fintech companies and internal teams.
• Strong C level connections within the Fintech space and an ability to interact with C level connections.
• Understanding of sponsorship products issuing, acquiring, money movement and credit sponsorship.
• Strong technical experience with Salesforce and other business productivity tools preferred.
• Strong leadership, communication, and interpersonal skills, with a track record of effective collaboration across diverse teams.
• An ability to effectively present to a variety of different audiences.
• Inspirational leadership style and hands-on approach.
• Ability to operate effectively in a dynamic environment.
• Skilled at developing strong internal and external relationships.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range: $182,006.49 - $300,310.70

The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate's experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity. Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

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