LiftOne - Onboarding Instructor

Find Your Career With LiftOne

We're a family-owned company under our third generation of leadership and have built our business based on the principles of trust, integrity and a desire to help our customers and employees succeed.

LiftOne invests in people, facilities and innovative technology as part of the essential role we play in supporting our country's supply chain and enabling critical goods to be delivered to homes and businesses. We're a privately held company, and pair our scale with a strong foundation in our culture and values. This combination gives us a competitive advantage in the market and helps make us a trailblazing organization that is built to last.

We're looking for hard-working, team-oriented professionals who enjoy working on new challenges every day. We believe our employees are the key to our success, and we're committed to providing a work experience that helps our team grow to their full potential. We offer great benefits, competitive salaries and opportunities for advancement to all our employees.

Be a part of the essential work we do at LiftOne and make a difference for our customers, our community and our company. Learn more about what it means to become a team member with LiftOne.

Summary

Under the supervision of the Technical Training Manager, the On-Boarding Instructor's primary purpose is to manage LiftOne's technician on-boarding and apprenticeship programs.

Essential Functions

• Partner across LiftOne teams to schedule and implement on-boarding for LiftOne technicians.
• Coordinate with subject matter experts and leadership to schedule technician on-boarding activities.
• Develop, revise, and maintain training materials and curricula for on-boarding and the apprenticeship program.
• Maintain a strong partnership and relationship with external agencies, including NC Apprenticeship, the Department of Labor, and the Department of Veterans Affairs to implement the apprenticeship program in accordance with requirements.
• Proactively develop and revise training materials, in accordance with brand standards, to provide high-quality and effective training.
• Lead activities to support training readiness and execution. Partner with branches to ensure materials and training aids are available to support effective implementation of scheduled training.
• Manage in-person and virtual training environments.
• Monitor the effectiveness of training by evaluating trainee feedback, exam scores, return on investment, etc.
• Identify improvement opportunities, analyze costs and benefits, and develop implementation strategies to continuously improve training. Strive to find better, faster, and simpler ways to build our technicians' skills, knowledge, and capabilities.
• Mentor new and junior instructors and subject matter expert trainers to develop and improve their instructional skills.
• Advocate for and support technician career development to the maximum extent possible. Partner with Career Development Managers and branch management to provide feedback on technician development. Assist with career development guidelines, progression paths, and level proficiency assessment testing.
• Act as a leader and mentor in the organization. Model Weisiger values. Provide coaching and reinforcement of safety and management standards.
• Other duties as assigned.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualifying individuals to perform the essential functions.

Education and/or Experience

Required:

• Must possess a HYShield (HYMH) Champion Technician Certification.
• Seven years of lift truck technician experience (or similar) required.
• Must have the ability to teach and convey technical information in a manner that promotes learning.

Preferred:

• 3-5 years of instructional experience, which includes developing training materials and implementing training.
• Training program management experience (i.e., leading all aspects of training program administration and implementation).
• Working knowledge of a systematic approach to training (i.e., ADDIE Model or similar).
• Experience instructing in the lift truck industry or similar technical/industrial industry.
• Experience administering an apprenticeship program.
• Proficiency working in learning management systems, learning content management systems, and proficiency with e-learning development software.
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint)
• Ability to learn and use industry specific computer programs.

Workplace Requirements

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee must frequently lift, carry, push, pull and /or otherwise move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

While performing the duties of this Job, depending on site location, the employee may be exposed to moving mechanical parts and equipment. The employee may occasionally be exposed to high, precarious places, fumes or airborne particles; outside weather conditions and vibration. The employee may occasionally be exposed to wet and/or humid conditions; toxic or caustic chemicals; extreme cold; extreme heat and risk of electrical shock. The noise level in some work environments is occasionally loud.

We are an Equal Opportunity Employer

We require all employees to treat all our employees and candidates as equals. All personnel actions are conducted in the spirit of equal employment. We're committed to recruit, train, promote and retain associates without regard to race, color, religion, gender, gender identification and expression, national origin, marital status, age, disability, genetic information, military status, sexual orientation or any other characteristic protected by applicable local, state or federal laws.

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EEO/AA Employer. All qualified individuals - including minorities, females, veterans and individuals with disabilities - are encouraged to apply.