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Service Specialist

Aleron
United States, New York, West Henrietta
Apr 14, 2025


Description

Are you a Service Specialist looking to join one of the top companies in the Business Process Outsourcing industry?

Are you looking to further your career and grow?

Do you have customer service experience?

If you answered yes to those three questions, then apply today!

Acara Solutions seeks highly qualified candidates to work onsite with our client in West Henrietta, NY. Interested?

Here's what you'd do:

  • Delivers quality service to clients utilizing the HireRight system for background checks/screening.
  • They interact via phone, email, chat, and other avenues.
  • Follows up on outstanding items to issue completion in compliance with established Service Level Agreements.
  • Develops and maintains an intermediate working knowledge of one or more client's products and industry policies and procedures.
  • Identifies opportunities for process improvement and works with leaders to implement.
  • Documents all interactions.
  • Serves as a mentor for less experienced teammates.
  • Performs data input, maintaining strong prioritization and organization.

Here's what you'll get:

Pay: $18/hr.

Hours: 40 hours/week.

Length: Temporary (2 Months).

Sounds like a good fit?

APPLY TODAY

About Acara Solutions

Acara is a premier recruiting and workforce solutions provider-we help companies compete for talent. With a legacy of experience in various industries worldwide, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, and workforce services worldwide.

Job Requirements
Required Skills / Qualifications:
  • High School Diploma or GED.
  • Minimum of 2 years of customer service experience.
Preferred Skills / Qualifications:
  • Associate Degree.
  • Intermediate skill level with systems and software packages, which may include HRIS, Salesforce, Flex, Core Advanced, and ORS.

Additional Information:

  • Upon offer of employment, the individual will be subject to a background check and a drug screen.
  • In compliance with federal law, all persons hired will be needed to verify identity and eligibility to work in the United States and to complete the necessary employment eligibility verification form upon hire.
Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process.
Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status.

Apply

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