Showroom Training and Documentation Specialist

Why join us?

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is to design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Showroom Training and Documentation Specialist

The Showroom Training and Documentation Specialist plays a pivotal role in ensuring all HOLLY HUNT showrooms across the globe run seamlessly and our clients receive the highest level of service. This role has a dual focus on documentation of critical information for the showrooms as well as responsibilities for showroom training to ensure our sales teams are empowered with the knowledge and tools to succeed.

Primary Responsibilities

• Collaborate with Showroom Operations and Training Manager, showrooms and various corporate teams to facilitate communication on critical matters such as price increases, product rollouts and IT implementations.
• Document according to HH standards processes and training for internal audiences, primarily HH and partner showrooms.
• Create materials, including lookbooks and digital sales presentations for sales staff.
• Oversee, update and create content when needed for HH SharePoint site.
• Create content and train teams on various topics including new product, new processes, ERP system, etc.
• Document any new process flows and create quick reference guides for internal teams.
• Work with VP, Sales to create and send out monthly HH highlights.
• Create recorded videos for various topics to be used on the HH SharePoint site.
• Collaborate with Showroom Operations and Training Manager on documentation and to schedule, plan and execute new hire training programs.

Required Experience

• Bachelor's degree or equivalent experience
• 3+ years of experience. Experience in sales or training preferred
• Advanced PowerPoint and Microsoft Excel skills required
• Experience with Adobe Photoshop and any screen capture or screen recording software (Camtasia, etc.) is preferred
• Excellent communication skills both written and verbal
• Effective presentation skills are essential to share information with top management, public groups, and clients
• Must have a strong record of collaboration and team building.
• Must have strong interpersonal skills with ability to successfully operate, manage, and/or

work with diverse group of people, ranging from vendors, showrooms, and executives alike

Who We Hire?

Simply put, we hire everyone. Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We're committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at careers_help@millerknoll.com.