Assistant Branch Manager

This position is responsible for co-managing the branch while demonstrating positive leadership behaviors through team motivation, team development and leading by example. Duties include directing branch activities to meet established goals to acquire, expand and retain customer relationships, service quality goals and ensure branch activities reflect our aspirations in the market and community. This role supports the Branch Manager by coordinating the training, sales, service and operational aspects supporting bank initiatives which include leading and managing Financial Concierge sales goals, participating and promoting business development activities and assisting with developing strategies for branch success. Ensures and coordinates daily operations with accuracy and efficiency and demonstrates a high level of product knowledge to ensure quality customer service. Acts as the compliance representative and is accountable for complying with bank policies and procedures along with governmental regulatory requirements and risk management.

Location: Lincoln Heights Branch - 2415 E 29th Ave, Spokane, WA 99223

Schedule: 8:45 AM to 6:15 PM and occasional Saturday, 9:45 AM to 2:15 PM. Schedule may vary; flexibility is required. Regular, reliable attendance is essential.

"The culture here at WTB really is like no other company. I'm lucky to be able to be a part of such a family oriented organization, and I love welcoming people into it and showing them what makes this such a special place to work." - Becky Sechler, Director of Retail Banking and Client Delivery

Requirements:

• Excellent communication and interpersonal skills to effectively resolve customer service issues and to coach, develop and build successful team.
• Goal oriented and self-motivated with proven ability to appropriately sell products and services to customers.
• Demonstrated ability to multi-task, identify priorities and organizational skills to efficiently and effectively operate in a changing environment.
• Previous branch banking experience with understanding of current regulatory requirements and environment.
• Have or obtain a Mortgage Loan Originator registration number through the Nationwide Mortgage Licensing System & Registry (NMLS)
• May be required to lift heavy bags of coin (approx. 27 lbs) or assist customers with Safe Deposit boxes.
• May be required to work extended hours as needed to assist branch.

Pay Range: $24.46 - $36.69 per hour

The compensation range represents the low and high end of the base compensation range for this position located in Spokane, Washington. Actual compensation will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. This position is also eligible to participate in an applicable incentive compensation plan.

What Our Culture Can Offer You:

Our benefit philosophy is to provide you with a comprehensive package to secure your overall wellness and help you become and remain a fulfilled and productive employee. Our benefits include Health, Financial, Retirement and Work/Life Benefits. We are proud to share an overview of our benefits HERE as part of your total compensation.

Washington Trust Bank celebrates diversity in the workplace and actively recruits talent to help reflect the unique communities where we live and work. We are proud to be an equal opportunity employer and prohibit discrimination or harassment based on race, religion, sex, gender identity, sexual orientation, national origin, age, pregnancy, disability, genetic information and any other protected characteristics outline by state, federal and local laws. We believe strength comes from the diverse backgrounds and experiences of our team, and we are dedicated to fostering a supportive and inclusive work environment.