Survivor Outreach Services Trainer

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.

Summary:

The Survivor Outreach Services (SOS) Trainer will provide training to their state and is responsible for developing, managing, and providing the training necessary to develop and maintain a high level of proficiency of the contractor provided MFH and SOS Coordinator staff. They will assist with case transfers between components and also assist with case transfers from Casualty Mortuary Affairs Operations Division (CMAOD).

Essential Job Functions:

• New Hire Training Curriculum, shall include, but not limited to:
  • Program Policy / Guidance
  • Reporting Requirements
  • Database Use
  • Operations Handbook
  • Travel Policy & Requirements
  • Mandatory Training &Policies
  • New Hire IMCOM Online Training
• Program Training Curriculum, shall include, but not limited to:
  • Program Overview & Background
  • Program requirements & expectations
  • Duty to Warn
  • Database training (SOS Module & DCIPS)
  • Survivor Benefits
  • Meeting a Survivor face to face
• Continuing Training, shall include, but not limited to:
  • Targeted/Identified training
  • Database Training
  • New requirements, guidance & policies training
  • Professional Development training (program, professional, personal &
  • wellness)
• Annual Training:
  • Shall coordinate and conduct virtual MFH and SOS Annual Training events/conferences
  • Develop a draft, agenda, training package and training evaluation forms and submit to the COR-RA for approval 45 days in advance of the virtual training event.
  • Submit an After-Action Report (AAR) to the COR-RA and the HR SOLUTIONS PORTAL days of the completion of the training event. The AAR shall summarize the details of the event, number of attendees, topics covered, summary of training evaluations, and any lessons learned or recommendations for future training events.
• Regional Training - Additional Regional training events may be conducted virtually.

Necessary Skills and Knowledge:

• Familiarity with SOS databases and systems.
• Proficiency in using training development software and tools.
• Strong leadership and management skills.
• Excellent communication and interpersonal skills.
• Proficiency in database management and reporting.
• Ability to develop and implement training programs.
• Knowledge of survivor benefits and military policies.
• Strong organizational and operational skills.

Minimum Qualifications:

• Minimum 3 - 5 years of related experience.
• Extensive experience in survivor outreach services and training.
• Experience in program management and development.
• Prior experience in training and curriculum development.
• Experience with database management and reporting.
• Willingness to travel as required by the role.
• Must have a favorable FBI fingerprint card check and initiate a Tier 1 or equivalent investigation (as determined by the Government) before access to Government system can be granted and shall maintain the level of security required for the life of the contract.

Preferred Qualifications:

• Bachelor's degree in a relevant field or a related discipline.

Pay and Benefits

The salary range for this position is $70,000 to $80,000 annually.

At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.