Bonus Payment Specialist

Please note that this position is contingent upon the successful award of a contract currently under bid.

Goldbelt Glacier is accelerating healthcare delivery and providing superior force health readiness across the military, federal, and civilian landscapes. Goldbelt Glacier is committed to providing transformative and comprehensive health operational capabilities to support customers across scientific, clinical, technological, and program management areas.

Summary:

The Bonus Payment Specialist will provide research for, and execution of, automated systems actions required to confirm eligibility, recommend payment, and to suspend, reinstate, or terminate all incentives within the GAARNG. All incentives actions on behalf of service members assigned to the GAARNG, to include initial contract requests, payment requests, and suspensions or terminations of contracts, must be processed in a timely and accurate manner. Incentive Managers must access, navigate, and utilize GIMS, which is the sole program for processing incentives transactions. Access will be gained via completion of the Incentive Manager course (distance learning phase) online, , and completion of Comptrollers and Fiscal Law course online, , upon commencement of services; access is retained via completion of the Incentive Manager course (resident phase) at NGPEC.

Essential Job Functions:

• Shall confirm the eligibility of all service members for bonus payments, including reenlistment bonuses, retention bonuses, and other authorized incentive programs. Eligibility confirmation shall be completed within 3 business days of receiving the request. The contractor shall ensure that 98% of eligibility confirmations are accurate and completed on time.
• The contractor shall verify that all required documentation for bonus claims is complete and accurate, including reenlistment contracts, loan repayment documents, and other required paperwork. Documentation verification shall be completed within 5 business days of receiving the claim. The contractor shall ensure 98% accuracy in the verification process.
• The contractor shall process all bonus payments, including reenlistment and retention bonuses, within 10 business days of confirming eligibility and verifying required documentation. The contractor shall ensure that 98% of payments are processed on time, with no more than two instances of delayed payments per quarter.
• The contractor shall monitor the status of all bonus payments and provide timely follow-up to ensure that all payments are processed and issued without delay. Status updates shall be provided to service members and the Contracting Officer Representative (COR) within 3 business days of identifying any delays. The contractor shall maintain 98% accuracy in tracking the status of bonus payments.
• The contractor shall provide weekly and monthly status reports to the COR detailing the processing of bonus payments, claims received, and any issues or discrepancies encountered. Reports shall be submitted by the last business day of each week/month. The contractor shall ensure 100% on-time submission and 98% accuracy in the reports.
• The contractor shall maintain accurate and complete records for all bonus payment claims, processing actions, and payments issued. Records shall be stored securely and made available for review upon request. The contractor shall ensure that 100% of records are accurate and accessible.
• The contractor shall resolve all discrepancies in bonus payments, such as incorrect payment amounts, missing documentation, or eligibility issues. Discrepancies shall be addressed and corrected within 5 business days of identification. The contractor shall ensure that 98% of discrepancies are resolved within the specified timeframe.
• The contractor shall provide assistance to all service members regarding their bonus payments, including eligibility questions, payment status, and required documentation. Assistance shall be provided within 3 business days of receiving an inquiry. The contractor shall ensure that 98% of inquiries are responded to on time.
• The contractor shall ensure that all bonus payments comply with applicable federal and state regulations, including tax laws, eligibility requirements, and ARNG guidelines. Compliance shall be verified during processing, and the contractor shall maintain 100% adherence to regulatory requirements.
• The contractor shall track and report all discrepancies related to bonus payments, including payment delays, eligibility issues, and documentation errors. Discrepancies shall be tracked and reported to the COR on a monthly basis. The contractor shall ensure 98% accuracy in tracking and reporting discrepancies.
• The contractor shall implement corrective actions when errors are found in bonus payment processing, such as incorrect data entry or missing documentation. Corrective actions shall be implemented within 5 business days of error detection. The contractor shall ensure that 98% of corrective actions are executed within the specified timeframe.
• The contractor shall conduct a review once a month and update bonus payment processing procedures as necessary to ensure compliance with ARNG policies and changes in regulations. The contractor shall implement updates within 10 business days of receiving new guidance. The contractor shall ensure 100% compliance with updated procedures.
• The contractor shall evaluate the bonus payment process and provide recommendations for improving efficiency, accuracy, and compliance. Recommendations shall be submitted to the COR on a semi-annual basis. The contractor shall ensure that all recommendations are based on current best practices and regulatory guidelines.
• The contractor shall process all retroactive bonus payments for service members when applicable, ensuring that all required documentation is completed, and eligibility is confirmed. Retroactive payments shall be processed within 15 business days of determining eligibility. The contractor shall ensure that 98% of retroactive payments are processed on time.
• The contractor shall monitor and report on trends in bonus payments, including processing times, eligibility issues, and any recurring problems. Monthly trend reports shall be submitted to the COR. The contractor shall ensure 98% accuracy in identifying trends and providing recommendations for improvement.
• The contractor shall conduct quarterly reviews of the bonus payment process to ensure that all payments are processed efficiently and in compliance with ARNG regulations. The contractor shall submit a summary report of the review findings to the COR within 10 business days of completion. The contractor shall ensure 100% accuracy in the review process.
• The contractor shall manage audits of bonus payment processing, providing all requested documentation and supporting evidence for audit purposes. The contractor shall ensure that all audit requests are fulfilled within 10 business days of receipt. The contractor shall maintain a 98% success rate in assisting with audits.
• The contractor shall ensure the integrity of all data used in the bonus payment processing system, including verifying eligibility, payment amounts, and documentation. Data integrity checks shall be performed as part of each bonus payment action. The contractor shall maintain 100% data accuracy.
• The contractor shall provide training to ARNG personnel on bonus payment processing, including eligibility criteria, documentation requirements, and payment procedures. Training shall be provided at least quarterly, with materials made available in advance.
• Ensure that 100% of training sessions are conducted on schedule and meet ARNG requirements.

Necessary Skills and Knowledge:

• Strong written and verbal communication skills
• Detail-oriented with excellent organizational abilities
• Familiarity with the Guard Incentive Management System (GIMS) or similar incentive management software.
• Strong understanding of federal and state regulations concerning bonus payments, tax laws, and eligibility criteria for military incentives.

Minimum Qualifications:

• Bachelor's degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• Minimum 3 years related experience.
• Must be a US Citizen
• Active Secret Security Clearance.

Preferred Qualifications:

• Advance degree and/or certifications.

Pay and Benefits
At Goldbelt, we value and reward our team's dedication and hard work. We provide a competitive base salary commensurate with your qualifications and experience. As an employee, you'll enjoy a comprehensive benefits package, including medical, dental, and vision insurance, a 401(k) plan with company matching, tax-deferred savings options, supplementary benefits, paid time off, and professional development opportunities.