IT Manager

Your Leadership.

Our Power.

Unlimited Potential.

Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world's leading brands - and our employees' careers - by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk. We're passionate about our work, we believe there is always a better way, and we're looking for professionals like you.

Want to be part of something powerful? It's time to look at Taylor.

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Your Opportunity: Taylor Print and Visual Impressionsis seeking an IT Manager that will oversee the development, implementation, and management of direct mail technology solutions. This role involves collaborating with various departments to ensure seamless integration of technology into direct mail campaigns, optimizing processes, and enhancing overall efficiency.

Your Responsibilities:

• Lead the direct mail technology team in developing and implementing technology solutions for direct mail campaigns.
• Collaborate with marketing, IT, and customer service departments to ensure seamless integration of technology into direct mail processes.
• Manage the automation of direct mail jobs, including data processing, variable content generation, and proof generation.
• Oversee the implementation of business rules and ensure compliance with USPS standards for mailing addresses.
• Optimize workflows and processes to improve efficiency and reduce turnaround times.
• Provide technical support and troubleshooting for direct mail technology solutions.
• Maintain direct mail applications, Quadient, BCC, etc with licensing, upgrades, patches, etc.
• Stay updated on industry trends and emerging technologies to continuously improve direct mail processes.
• Train and mentor team members on direct mail technology tools and best practices.
• Mentor, lead, train employees in technical complexities of assigned work.
• Responsible to coordinate and communicate with Taylor-wide resources to share information, documentation, and subject matter expertise to minimize roadblocks to project progress.
• Responsible to confer with technical contacts regarding how to resolve system issues.
• Knows fundamental concepts of data security and compliance (e.g PCI, HSA, HITRUST).

You Must Have:

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 5+ years IT management and/or technical experience with direct mail.
• 3+ year's software / applications development /Data processing.
• Proven experience in managing direct mail technology solutions and teams.
• Strong knowledge of direct mail processes, including data processing, variable content generation, and proof generation.
• Proficiency in SQL Server, Visual Cron, Quadient Inspire Designer, and other direct mail technology tools.
• Excellent problem-solving skills and ability to troubleshoot technical issues.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Ability to manage multiple projects and prioritize tasks effectively.
• Knowledge of resource capacity planning & forecasting.
• Knowledge of software development methodology.

We Would Also Prefer:

• Experience with automation tools like Visual Cron and Quadient Inspire Automation.
• Experience with C#/.net.
• Knowledge of USPS standards for mailing addresses and mail processing tools like BCC Architect and Mail Presort.
• Familiarity with data programming and business rule application for direct mail campaigns.
• Experience with DevOps and Agile methodologies.
• Knowledge of Composition tools a plus. Tools such as Pageflex, Quadient Inspire, and InDesign.
• Basic knowledge in Marketing/Advertising, Print Industry and USPS Mailing requirements.
• Knowledge of data processing, administration and database technology.

The anticipated annual salary range for this position is $100k - $115k. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. The range listed is just one component of Taylor Corporation's total compensation and benefits package for employee.

About Taylor Corporation

One of the largest graphics communications firms in North America, Taylor's family of companies provide a diverse set of products, services, and technologies addressing the toughest communication challenges. For nearly 50 years, Taylor has been a premier provider of powerful and innovative products, services, and expertise for individuals, businesses, and distributors large and small. Our 10,000+ employees spanning 26 states and seven countries work diligently to create the interactive, printing, and marketing solutions that have helped build some of the world's more recognizable brands. Everything we do begins with identifying the unique priorities and needs of our customers and creating one-of-a-kind solutions. We offer a comprehensive benefit package including several health plans to choose from, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay.

The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.