Our mission of providing care to the world at a moment's notice is at the heart of everything we do. We are caregivers, first and foremost and we will be there when you need us.
With more than 38,000 employees, Global Medical Response teams deliver compassionate, quality medical care, primarily in the areas of emergency and patient relocation services around the world. We provide end-to-end medical transportation as well as fire services, integrated healthcare solutions and disaster response.
Our Operations Safety Officer works with company operations and base level managers to promote a positive safety culture and enhance workplace safety. This position conducts new-hire and recurrent training and functions within a Safety Management System Internal Evaluation Program as an auditor. This position also conducts event investigations and provides recommendations to company leadership for improvement.
ESSENTIAL FUNCTIONS/DUTIES
* Support the company's and corporation's Safety Management System (SMS) in all aspects
* Conducts or supports investigation of accidents, incidents, and injuries.
* Evaluates processes and activities utilizing quality management processes to promote quality improvement.
* Identifies hazards and performs/assists with safety risk and change management assessments.
* Conduct root cause analysis investigations and provides necessary recommendations on reports or allegations received from the various company reporting systems as assigned.
* Coordinates and works closely with regional, clinical, operations, and maintenance directors on a routine basis.
* Provide guidance to Base Safety Representatives (BSR) on safety related issues within their assigned portfolio.
* Educate company personnel, vendors, and partners by communicating all aspects of corporate safety philosophy and initiatives.
* Measures company policies and regulatory compliance by conducting base audits and evaluations.
* Assign and monitor Corrective Action & Preventive Action (CAPA) plans for unsatisfactory findings during audits.
* Continually monitor operational activities to assist in identifying hazards, risks, and negative exposure to the operation.
* Assist in the facilitation of systems risk management (SRM) process with applicable disciplines.
* Assist with an analysis of operational activities and safety trends of the assigned portfolio.
* Participate in base, regional, and corporate level safety meetings and conference calls as required.
* Support operational leaders as a safety advisor.
* Performs other duties as assigned.
QUALIFICATIONS
Experience: 5 years' experience as an EMS pilot; EMS medical flight crewmember (Flight Paramedic or Flight Nurse); or A&P mechanic or equivalent. Organizational auditing experience (preferred). Prior experience as an organizational safety representative or equivalent (preferred)
Education: Associates degree; Bachelors degree (preferred)
Skills: Math and writing skills, ability to analyze data and draw conclusions, public speaking
Credentials/Licenses: FAA Certification as a Commercial pilot or A&P Mechanic; Paramedic or RN
WORKING CONDITIONS AND MENTAL/PHYSICAL REQUIREMENTS
Working Conditions:
* Occasionally: Works with others, extended day.
* Frequently: Works alone, face-to-face contact with others. Travel via air and ground
* Constantly: Works around others, verbal contact with others, inside.
Physical Demands:
* Occasionally: Walking inside, carrying no greater than 25 pounds, kneeling, stooping, bending, and leaning.
* Frequently: Hearing/listening, clear speech, touching, typing.
* Constantly: Sitting, seeing, reading.
Mental Requirements:
* Frequently: Analyzing, decision making.
* Constantly: Simple reading and writing, high math and writing skills, clerical, memorization, perception/computation, problem solving, simple math skills, judgement and reasoning.
GUIDING VALUES AND BEHAVIORS
Employee must consistently exhibit our guiding principles:
* Patient Care - We continually earn the privilege to care for our patients. It is at the forefront of everything we do.
* One Team - We respect each other and achieve together what no individual can alone.
* Innovation - We are driven to develop solutions that inspire progress.
* Vigilance - We will never waver in our commitment to safety and preparedness in the fulfillment of our duties.
* Ownership - We are accountable for what we do and take pride in how we do it.
* Citizenship - We are dedicated to being good stewards in the communities we serve.
Global Medical Response
Apr 14, 2025