Help Desk Specialist

CompQsoft
United States, New Hampshire, Portsmouth
Apr 09, 2025
Apply Job Type Full-time Description Title: Help Desk Specialist Tier 2 Location: Portsmouth, NH Hybrid (3 days onsite) Clearance: Active Secret Client: US NAVY SUBMEPP Certification: sec+/sscp or BS Degree in IT Job Description: MUST be a team player. Customer service skills (experience with call centres/help desk) Technical troubleshooting Ability to understand technical instructions Ability to work independently with escalation available and minimal supervision Ability to document technical processes Microsoft Office Suite knowledge a plus SharePoint knowledge a plus. Requirements Customer service skills (experience with call centres/help desk) Technical troubleshooting Ability to understand technical instructions Ability to work independently with escalation available and minimal supervision Ability to document technical processes Microsoft Office Suite knowledge a plus SharePoint knowledge a plus.