Student Services Analyst - Short Term
 Maricopa Community College district | |
life insurance, paid time off, sick time, long term disability, tuition reimbursement, 403(b)
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 United States, Arizona, Chandler | |
 Apr 09, 2025 | |
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Student Services Analyst - Short Term Job ID: 321219 Location: Chandler-Gilbert Comm College Full/Part Time: Full Time Regular/Temporary: Regular Hiring Salary Range $51,558.00 - $67,025.00/annually, DOE Grade 114 Work Schedule [Fall / Spring] Mondays: 9am - 6pm; Tuesday - Friday: 8am - 5pm [Summer] Monday - Thursday: 7am - 6pm; Friday: Off Work Schedule Varies. May be required to work evenings and weekends. Work Calendar 12 Months Maricopa Summary 10 Colleges. Unlimited Opportunities. The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world. We focus on people-not profits. With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college. We don't just support our community-we help build it. We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact. We believe our employees are our most valuable asset. Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix. Join us in making a real difference in the lives of over 140,000 college students each year. Benefits Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD: Affordable and Comprehensive Benefits Package:
Employee Health & Wellness Programs:
Job Summary This is a short-term position with a projected end date of June 30, 2026. Based on funding, position may be extended. The Student Service Analyst provides leadership and program coordination within the Academic Advising and Career Services department. Serves as a content expert for an assigned Field of Interest and/or specialized cohort of students in the areas of academic advisement and student retention. This position is responsible for providing proactive case management advisement to students seeking the Bachelor of Science in Artificial Intelligence and Machine Learning, as well as supporting other academic advising and retention needs of the college. This position is also tasked with tracking student progress and completion, facilitating group presentations and workshops, and conducting one-on-one student advising sessions. This position works collaboratively with students, faculty, staff, and administrators, addressing escalated student concerns and providing program evaluation and recommendations for improvement. Essential Functions 45% - Provides professional-level end-to-end Academic Advising to an assigned caseload of students for the Bachelor of Science in Artificial Intelligence & Machine Learning program. Tasked with supporting student learning, persistence, and degree completion and tracking student program data to provide proactive academic advising to assigned caseload of students. Provides 1:1 and group academic advising sessions focused on on-boarding and retention strategies for both new-to-college and transfer students entering the AI program. Acts as the primary liaison and academic advising lead for bachelor degree students, connecting them with academic and personal resources like tutoring, financial aid, and career services. Tracks cohort data on degree progress and completion. Informs and recommends program improvements, course scheduling changes, and student engagement opportunities. 25% - Case manages overall bachelor's degree cohort and works collaboratively with CIT and STEM Fields of Interests leads to ensure advising quality assurance, training, support. Serves as a department lead by directing the daily activities of non-exempt staff and providing work direction for the team to meet department deadlines and program management. Problem-solves complex student concerns and provides technical assistance and troubleshooting to front-line staff if problem-escalation occurs. Works collaboratively with academic divisions and other student affairs department leads as an academic advising content expert in the areas of career and educational planning, degree and curriculum requirements for graduation, and student retention and persistence strategies. 20% - Develops, maintains, and delivers presentations or workshops, and reports program advising data and student retention for assigned cohorts. Coordinates, implements, and evaluates program advising processes and procedures. Makes recommendations for program improvements using evidence-based assessments and strategies. Assists with the development and delivery of training and professional development to the college community on topics related to student on-boarding, advising, and retention. 10% - Evaluates and interprets regulations, policies, & guidelines to determine and ensure compliance. Participates and collaborates on Field of Interest events and initiatives. Provides program management and coordination which may include operational planning or assessment. Other duties as assigned. Minimum Qualifications Bachelor's Degree from a regionally accredited institution and two (2) full-time equivalent years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs. OR An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation. Desired Qualifications 1. A Master's Degree from a regionally accredited institution. 2. One (1) or more years of experience providing professional-level academic advisement in a college or university setting. 3. One (1) or more years of experience accessing, entering, and maintaining student data from a student information system such as Banner, Peoplesoft, or Degree Works. 4. Effective written communications skills (as evidenced by application materials) & experience developing and delivering group presentations, trainings, or workshops. 5. Experience implementing student success strategies to increase persistence, retention, & completion rates of post-secondary education students. 6. Bilingual in Spanish and able to show proficiency. Special Working Conditions
How to Apply Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application. Additional materials will not be accepted after the job posting has closed. Missing materials or incomplete employment history will not be considered. Please ensure your materials clearly provide the following information.
Posting Close Date Apply on or before April 13, 2025 to be considered. This job posting has been extended. Please apply on or before April 13, 2025 to ensure consideration within the first review. Additional reviews, if necessary, will be held. Application deadline: Please apply on or before May 13, 2025 to be considered. **Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications.** EEO, Title IX, & Clery Act Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information. Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance." The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators. The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act. To apply, visit https://jobs.maricopa.edu/psp/MCPAHPRD/EMPLOYEE/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=321219&PostingSeq=1 jeid-ecc7f501069cc442916acfddd5d6cf2b | |