Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What do our Sales Support Administrator's do? Our Sales Support Administrators focus on providing support for our inside sales representatives and business development consultants and will work both directly and indirectly with customers and vendors to enter orders and perform other assigned administrative functions. The ideal candidate is proficient with computers and Salesforce.com, goal-oriented and has strong written and verbal communication skills. Responsibilities include, but are not limited to: General Operations: 50%
- Update or input account information into Salesforce or Navision
- Create On-the-Fly quotes for customers
- Lead coordination of all RFP Request for Proposals and/or Required RFP Documents
- Request Limit of Liability reviews, as needed
- Schedule meetings to review bid requirements. and delegation of tasks
- Request bid bonds, as needed
- Monitor, track, and coordinate bid information and timelines
- Gather signatures and complete forms for bids
- Submit bids in a timely and accurate manner through appropriate portals
- Review and process Budget Letters
- Process subcontractor agreements for new vendors
Client Data Management: 20%
- Respond to inquiries from technicians, as it relates to repair requests
- Provide quality assurance for On-the-Fly quotes
- Ensure customers receive On-the-Fly quotes timely, as requested
General Office: 10%
- Maintain the On-the-Fly SOP
- Maintain Request for Proposal SOP
- Ensure all Google Drive and Google Folders are kept up to date
- Template and calculation sheet modifications receive approval, templates are shared throughout the sales organization and are saved in the Google Drive
Customer Support: 20%
- Cross-train colleagues to assist with On-the Fly and Request for Proposal processes
- Respond to and direct internal and external customer requests for assistance within 24 business hours.
- Maintain professional written and verbal responses to both internal and external customers
What do you need?
- A minimum High School Diploma or G.E.D.
- Bachelor's Degree preferred
- A minimum of 2 years related experience preferred
- Hands-on experience with ERP and/or CRM software - preferred
- Proficient with Excel and MS Office - preferred
- Excellent organizational and multitasking skills
- Team player with a high level of dedication
- Ability to work under strict deadlines
- Must pass pre-employment background screen
- Must possess a valid driver's license and pass motor vehicle record search
Why Choose Us?
A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives.
Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria.
Click here to read more about our Total Rewards Program which includes:
Professional and Personal Growth
Multiple avenues to grow your career Training and development programs available Tuition Reimbursement benefits (for FT Colleagues)
Health and Wellness
Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
Savings and Retirement
Work-Life Balance
Vacation days & sick days Company-paid holidays & floating holidays A company mindset that prioritizes health, safety, and flexibility
We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. Know Your Rights - Workplace Discrimination is Illegal Pay Transparency - Nondiscrimination Provision California residents click here to review your privacy rights. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
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