Engagement Manager - Custom Software Applications

Engagement Manager - Custom Software Applications

The Company:

Educe is dedicated to helping organizations evaluate, implement, and optimize talent management technologies that enable them to realize the full potential of their employees. We are partnered with innovative, industry-leading software providers to offer our clients comprehensive talent management solutions. At Educe, we offer our employees the opportunity to continually learn and develop, contribute to our growing firm and make an impact on our clients. We recognize and appreciate the unique strengths of each member of the Educe team and encourage employees to challenge themselves and hone skills based on their individual strengths and interests. We believe that by consistently offering our employees opportunities to take on new responsibilities we empower them to drive our firm's growth. Ultimately though, we work hard here because as individuals we find personal satisfaction in making a difference. This culture is a priority for us, and we intend to continue improving the ways this firm can interest, challenge, and reward us all. We think this is an important component of why we're recognized as a Great Place to Work by The Washington Post, Washingtonian Magazine, and Fortune Magazine!

The Role:

We are looking for a driven, experienced Engagement Manager responsible for leading the development and deployment of custom software applications for enterprise clients in the learning and talent space. This role involves managing the day-to-day work of internal Educe business and development team members working to design, develop, and deploy custom software applications. The Engagement Manager is responsible for managing and building relationships with client stakeholders to drive successful projects and enable opportunities for growth.

The Responsibilities:

The position involves working closely with clients and colleagues to do the following:

• Lead the design, development, and implementation of software application projects that are large in size and complex in nature.
• Direct the project team to understand business requirements and ensure the timely development of software solutions, on time and within budget.
• Initiate and foster business partnerships with clients, vendors, and firm leaders.
• Lead sales development efforts through the identification of client requests and creation of project proposals, including the ability to assess project scope, timeline, and budget.
• Develop relationships that support increasing efficiency and effectiveness, balancing individual client needs with business priorities.
• Manage multiple complex projects simultaneously with multiple audiences, project scopes, and teams.
• Actively manage project plans to ensure deliverables and milestones are met, and projects risks and issues are effectively organized, communicated, and resolved.
• Collaborate closely with cross-functional teams to define the scope, delivery teams, workstreams, and dependencies for projects, as identified.
• Align to established firm methodologies for successful project and software management, while leveraging prior experience to identify and define process improvement opportunities.

Requirements:

Qualified Candidates will possess the following:

• 5 or more years of Project or Program Management experience, including scope definition, risk assessment, estimating, and reporting.
• Experience in the design, development, and implementation of one or more enterprise software applications taking projects from conception all the way through to delivery.
• Experience working on issues that impact design/selling success, future concepts, and product offerings.
• Experience influencing client leadership to establish overall business relationship and engagement strategy.
• Ability to assess large, complex problems and break into components with specific actions for team members to drive resolution.
• Excellent communication and storytelling skills with the ability to share learning rationale and creative intent.
• Ability to negotiate and identify a solution path for multiple/various competing requirements and stakeholder preferences.
• Ability to fluidly and successfully adapt, navigate, and influence organizational politics.
• Ability to set vision and drive tactical execution, willing to roll-up the sleeves to complete projects in an environment with competing deadlines.
• Ability to be flexible to and adapt to the dynamic nature of client-driven engagements.
• Experience and proven ability to facilitate client design sessions both virtually and in person.
• Excellent working knowledge of project management tools such as Kanban boards and Jira.
• Experience growing and developing high-performing teams.
• Ideal candidates have experience in learning, compliance, and/or talent management system project management.
• Experience working in successful startups and/or well-known global brands is preferred.
  
  

Basic Qualifications:

• 
  Bachelor's degree or equivalent combination of education, training, and experience.
• Ability to travel up to 25% to multiple client locations and firm meetings.
• U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

This job is 100% REMOTE, or can be based in our Bethesda, MD, headquarters or New York office.

The job also entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone, email, and face-to-face.
Please note this description does not cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee.

The Benefits:
At
Educe, we care about the health and happiness of our employees. We offer 100%
employer-paid medical, dental, and vision for all full-time employees and
dependents, so our employees never have to worry about health care for their
families. We also offer paid vacation and sick time, 401k profit sharing, and a
monthly cell/internet stipend. Each year Educe shuts down from Christmas Eve to
New Year's Day to give our employees time to recharge and spend time with their
families.

At Educe we advocate for an open, inclusive, merit-based
culture. We are committed to providing an environment of mutual respect where
equal employment opportunities are available to all applicants and employees
without regard to race, color, religion, marital status, age, national origin,
ancestry, physical or mental disability, medical condition, pregnancy, genetic
information, gender, sexual orientation, gender identity or expression, veteran
status, or any other status protected under federal, state, or local law.

If you'd like to view a copy of the company's affirmative action plan or
policy statement, please email hr@educegroup.com.
If you are an individual with a disability and would like to request a
reasonable accommodation as part of the employment selection process, please
contact accommodation@educegroup.com. View the "EEO is the Law" poster here.