RN Quality Manager - Children s Service line - Hybrid

Job Overview:

The RN Quality Manager, for the Children s Service line will play a critical leadership role in standardizing and optimizing quality and safety across the health system, serving as a recognized resource for consultation to the pediatric leadership teams by establishing, enhancing, and maintaining a quality standard of care based on national benchmarking and comparison with other institutions. This position will interface directly with the Chief Pediatric Officer as well as local executive leadership teams to lead efforts to align quality programs across inpatient sites as well as develop and roll out quality programs into ambulatory settings. The role will serve as a central link between sites and service line, ensuring a cohesive, integrated approach to quality and safety that reflects overall strategic objectives. The manager works to develop and reinforce a culture of quality and safety and establishes processes to set quality goals and monitor and evaluate progress in attaining them. The ideal candidate will have a background in pediatric patient safety, performance improvement methodologies, and quality program oversight.

Qualifications:

Required:

• Current NJ Registered Nurse license.
• 3 years experience in healthcare quality program management and/or healthcare process improvement
• Knowledgeable in QI and PI methodology
• Experience with national registries focused on quality and safety benchmarking in pediatric care
• A proven ability to build consensus and motivate teams of diverse, multidisciplinary, and multi-departmental stakeholders.
• Ability to work independently as well as collaboratively at all levels of a complex organization.
• Ability to communicate information in a clear and concise manner that is comprehensible to a wide range of stakeholders
• Ability to utilize metrics and technology in a way that drives excellence, supports operations and facilitates integration across a historically disparate organization.
• Unimpeachable professional and personal integrity. Apparent energy, drive and passion for excellenc
• Commitment to the diversity and inclusion mission and initiatives

Scheduling Requirements:

• Full-Time
• Days

Essential Functions:

• Governance
  • Manage, facilitate, and provide leadership to the system s Children s Quality Cabinet, ensuring seamless execution on behalf of the system Chief Pediatric Officer and site-based Chief Medical Offers and Quality leadership.
  • Act as a liaison between service line leadership and local quality committees/forums, ensuring alignment of priorities and initiatives.

• System-wide standardization of quality and safety
  • Lead efforts to develop a standardized set of metrics, policies, and methods for benchmarking and evaluating quality and safety performance across health system sites; implement and maintain a unified quality dashboard.
  • Work through collaboration with local quality improvement staff at hospital/ambulatory centers to review or establish facility-specific pediatric quality and patient safety metrics and goals.
  • Facilitate system participation in national pediatric quality initiatives for both the inpatient and outpatient settings. (e.g. AAP EQIPP, AAP VIP, VON, SPS, NSQIP-Pediatric, Improve Care Now, etc.)
  • Coordinate compliance efforts with quality and safety measures through data collection, dashboard monitoring and analysis of metrics required for accreditations and external organizations. (e.g. US News and World Report, AHRQ, Leapfrog, etc.)
  • Identify, implement and monitor best practices and standardized clinical pathways across sites.

• Performance improvement
  • Work to reduce pediatric sentinel events and serious safety events, by utilizing HRO and other evidence-based tools and methods to review facility incident reports and establish a standard approach to safety event classification for patient safety and emotional safety events. Identify actionable trends in aggregate data and drive corrective action plans.
  • Effectively partner with nursing and medical leadership to determine improvement priorities that are in alignment with organizational goals.
  • In collaboration with hospital leadership and frontline staff, develop and implement interventions to improve outcomes with aim of achieving highly reliable care and systems
  • Interface with local site-based quality coordinators to provide organizational support to performance improvement activities.
  • Ensure that every pediatric inpatient unit, primary care practice and subspecialty division is engaged in quality improvement initiatives that improve the different dimensions of care delivery including patient safety, care effectiveness, patient experience and value.

• Safety culture
  • Develop strong working teams. Inspire team members to engage in improvements that achieve high outcomes and work to ensure there are zero events of preventable harm. Mentor and coach pediatric team members.
  • Drive cross-functional engagement, implementation and evaluation of clinical quality and safety initiatives that support patient care, and provide leadership in maintaining an institutional culture of safety.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.