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Employee Housing Manager

Snowshoe Mountain Resort
401(k)
United States, West Virginia, Snowshoe
Apr 18, 2025
Please note, this position is located at Snowshoe Mountain Resort inSnowshoe, West Virginia Year Round Work, Play, Get Paid, and Enjoy the Perks! Housing: Affordable on-mountain employee housing available for rent. Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209 Start Date: Hiring Immediately This is a Full Time Year Round Position Schedule: May require working early mornings, weekends, and holidays Employee Perks: Free skiing and snowboarding privileges at Alterra resorts + Ikon Pass destinations Major Medical, Dental & Vision Benefit coverage 401k plan available to any employee over the age of 18 Discounted Friends and Family Lift Ticket Vouchers Get 30% off food & drinks (excludes alcohol), 30% off apparel, and 15% off skis at Snowshoe retail locations. Pro Deals from some of the industry's top brands! Why Work with Us? Snowshoe provides a variety of on-mountain employee housing options to include 70-125 units with up to 400-500 tenants and we are looking for an Employee Housing Manager to oversee this operation. The Housing Manager will be responsible for providing a welcoming, safe, and inclusive environment that complements our unique lifestyle. Our employees are integral to our success, and we value each step of their experience here on the mountain which begins with housing. As such, this role is responsible for overseeing housing strategy and operational processes, employee experience, and will oversee a small team. Job Responsibilities: Manage housing needs for departments, coordinate assignments, leases, and policies. Ensure timely vacancy filling to maximize revenue. Handle rent collection, deposits, wage assignments, and resolve billing issues. Oversee unit inspections, inventories, and maintenance requests. Minimize room replacement costs through inventory management and deposit deductions. Address employee disputes, enforce rules, and manage evictions or corrective actions. Manage key inventory and track revenue/expenses. Reconcile reports and forecast accurately. Oversee end-of-season cleanup and deposit reimbursement. Assist HR with employee inquiries and resolve issues. Collaborate on planning, budgeting, and capital projects. Develop and maintain Employee Housing SOPs. Hire, train, and evaluate staff performance. Ensure staff has necessary equipment and supplies. Continuously improve housing operations, employee experience, and revenue. Provide feedback to Lodging management and maintain confidentiality. Education: High School Diploma or GED Driving: Have a valid Driver's license and ability to pass the Snowshoe Driving Program Preferred Experience: 1 year of previous administrative field skills and computer skills of word processing, Access, Excel and Microsoft Office. Prior experience in hotel/motel operations helpful, supervisory experience of at least 1 year CPR/first aid certification preferred All Information above is subject to change at any time. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. Snowshoe is an equal opportunity employer.