Voice Engineer

Macquarie Global Services
United States, Texas, Houston
Feb 14, 2025
We are seeking a talented team player to join our Voice Services team. As a Voice Engineer, you will help design, build, test, release and manage Voice & network solutions to meet business, service and lifecycle requirements. This key role demands a highly motivated individual with a solid Voice engineering background. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? Press space or enter keys to toggle section visibility You are self-starter with a can-do attitude, thorough, and possess excellent communication skills. This role involves managing both on-premises and cloud-based solutions, with a focus on Unified Communications (UC) platforms, communication, voice, and collaboration tools. The position requires expertise in deploying and integrating multiple existing UC solutions to enhance communication and collaboration across the organization. What you offer Press space or enter keys to toggle section visibility Design and build operational reports to provide an overview of service health and perform proactive platform systems management Design and implement solutions to meet service and business requirements for day-to-day operation and projects Resolve operational issues, including working with product vendors Perform ongoing upgrading and maintenance of associated platforms Identify and resolve poorly performing system issues, using agreed troubleshooting tools and processes. We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply. About Technology Press space or enter keys to toggle section visibility Technology enables every aspect of Macquarie, for our people, our customers and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrow's technology solutions. Benefits Press space or enter keys to toggle section visibility Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: Hybrid and flexible working arrangements One wellbeing leave day per year and minimum 25 days of annual leave Primary caregivers are eligible for 20 weeks paid leave along with 12 days of transition leave upon return to work and 6 weeks paid leave for secondary caregivers Paid volunteer leave and donation matching Range of benefits to support your physical, psychological and financial wellbeing Employee Assistance Program, a robust behavioural health network with counselling and coaching services Recognition and service awards Our commitment to diversity, equity and inclusion Press space or enter keys to toggle section visibility We are committed to providing a working environment that embraces diversity, equity and inclusion. As an inclusive employer, Macquarie provides equal opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, national origin, age, disability, protected veteran status, genetic information, marital status, gender identity or any other impermissible criterion or circumstance. Our aim is to provide reasonable accommodations to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know during the application process.