Human Resources Manager - Lumen Field

As the Human Resources Manager for Levy at Lumen Field, you will be responsible for overseeing the recruitment, training & engagement of the team members who create unforgettable guest experiences. You should be an experienced & well-versed Human Resources professional who is also a subject matter expert & strategic business partner. This is an exciting opportunity to support the Seattle Seahawks in one of the best NFL properties in the country & work in a different kind of HR!

Responsibilities

• Develops & implements recruitment plans for Levy at Lumen Field in partnership with department directors & managers to maintain adequate staffing levels for stadium events such as legendary concerts, Seattle Sounders MLS matches, & Seattle Seahawks NFL games.
• Ensures all Levy & legal standards, such as I-9's, Levy's Creating Legends, WA State food handler's permits, MAST, & all other required onboarding paperwork are completed in a timely & accurate manner.
• Conducts regular audits to verify compliance with policies & procedures in alignment with Levy's Quality & Risk Evaluation (QRE).
• In partnership with the HR Director, develops, implements, & supports a retention strategy for Levy at Lumen Field.
• Oversees the entire onboarding & orientation for all new team members.
• Leads efforts around employee engagement at Lumen Field.
• Oversees the timely & accurate completion of all team member timesheets in our 'MyStaff' time-keeping system.
• Works alongside our HR check-in team to maintain an efficient & welcoming employee check-in experience for events.
• Thorough knowledge of investigation & progressive discipline procedures & supports managers in completing corrective action processes.
• Educates & supports managers in understanding & adhering to Lumen Field's Collective Bargaining Agreement.
• Ensures all team member information is accurate & up to date within the 'People Hub' HRIS.
• Ensures the timely processing of all unemployment claims through Equifax.
• Ensures timely completion of all mandatory compliance-related training to managers & full-time staff.
• Analyzes performance data & run reports related to headcount, demographics, retention & union required reports.
• Delivers ongoing training & workshops to the on-site management team.
• Other duties & responsibilities as assigned by the HR Director.

Minimum requirements

• Minimum of 4 - 5 years of experience in Human Resources with previous supervisory & union experience.
• Highly organized & operates with a keen attention to detail.
• Experience with high volume recruitment.
• Experience managing a team including scheduling & payroll.
• Familiarity with performing audits.
• Previous experience managing a unionized workforce.
• High level of computer & database literacy (Smartsheets, Microsoft 365, Visier, Concur, PeopleHub, TrackPath).
• Previous experience in either hospitality, food & beverage, sports & entertainment, or retail.
• Excellent communication skills & able to demonstrate a high degree of maturity.
• Proactive thinker - able to identify next steps.
• Highly motivated self-starter & a willingness to learn.
• Must be able & willing to work (occasional) evenings, (some) weekends, & (rarely) holidays as dictated by the event schedule of Lumen Field. Changes may be sudden & frequent to this schedule.
• Must be able to work on-site at Lumen Field.
• Some travel may be required.