Administrative Secretary

The Administrative Secretary supports the Logistics Manager to schedule/reschedule staff, faculty, space, learners, and associated internal and external activities to meet the numerous projects and educational programs performed at and by the Center. This person interacts regularly with standardized patients (SPs), standardized patient educators (SPEs), Event Administrators, Center Directors and Program Coordinators, life support instructors and assists with staffing the complete set of Center educational and training offerings, to include Tidewater Center for Life Support courses.

Perform or assist the Logistics Manager to perform logistical scheduling and coordination for a variety of Center functions, typically both local and remote training and educational programs and activities. The Center develops and delivers several on- and off-site educational based education and training programs and activities that require personnel, space, and equipment resources. These include:
1. Human Simulation Programs:
   1. Standardized Patient (SP)
   2. Physical Exam Teaching Associate (PTA)

• Gynecological Teaching Associate (GTA)

1. Male Urological Teaching Associate (MUTA)

1. Device-based simulation training and education programs.
2. Hybrid simulation programs.
3. Tidewater Center for Life Support:
   1. American Heart Association Advanced Cardiac Life Support (ACLS), Pediatric Advanced Life Support (PALS), and Basic Life Support (BLS) programs;
   2. Advanced Stroke Life Support (ASLS) program;

• American College of Surgeons Advanced Trauma Life Support (ATLS) program;

1. Other life support oriented educational programs developed and/or conducted by the Center.

1. The Graduate Medical Education events.
2. External client events, both local and off-site.
3. Other programs/events as required.

1. Develop and maintain a working understanding of the capabilities required by staff and faculty to support the aforementioned on-site and off-site training and educational programs and activities.
2. Develop and maintain a working knowledge of the resource footprint/needs of the various training and education activities at the Center.
3. Utilize the below listed systems, as well as e-mail, Slack, telephone, voicemail, and SMS/text, to accomplish required scheduling and communication activities. (Training will be provided.)
   1. Shiftboard, a web-based personnel scheduling platform;
   2. CAE Learning Space, a web-based learning management system; and,
   3. Simulation Information Management System (SIMS) program, a unique web-based program for simulation based medical education and training.
   4. Microsoft Office suite of tools.
4. Capture, report, and maintain attendance of Center transient staff at Center training, execution, and other events as needed.
5. Participate in and occasionally lead various daily and weekly meetings, to include stand-up, calendar reviews, team deep-dive, and other Center meetings.
6. Coordinate attendance with the Logistics Manager and/or Associate Director to ensure complete coverage of daily/weekly activities.
7. Communicate promptly and professionally, both orally and in writing; in particular, communicate event staffing status in a timely and accurate fashion.
8. Support general Center functions when and if requested.
9. Perform other duties as assigned.

Candidate should hold prior experience working in business or health care environment. Associates degree preferred. Computer experience in Microsoft Office software is required. Must be detail-oriented, flexible, self-motivated, and self-directed; able to meet deadlines; a team player with good problem-solving skills; and willing and able to learn new technologies. Must be proficient working with basic computer hardware equipment and software applications relevant to scheduling and general troubleshooting; and, be proficient in the Windows operating system.