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Health Coordinator

Health Care Service Corporation
life insurance, parental leave, paid time off, paid holidays, tuition reimbursement, 401(k), remote work
United States, Texas, San Antonio
17806 West Interstate 10 (Show on map)
Feb 05, 2025

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary This position is responsible for contacting members to inform and educate them on our medical management programs; conducting research, performing data entry, responding to inquires from members, and supporting the clinicians in the Medical Management department with their provider and member activities.

JOB REQUIREMENTS:

  • 1 year of college and 2 years experience with
  • automated systems OR 3 years experience with automated systems.
  • 1 year experience with managed care system(s) or medical systems (i.e.; hospital or doctor office).
  • Experience coordinating member needs, providing assistance to members, and analyzing member needs.
  • Knowledge of medical terminology.
  • Knowledge of medical claims systems.
  • PC proficiency including Microsoft Office applications.
  • Customer service skills.
  • Verbal and written communications skills including developing written correspondence to members and to other department personnel and coaching skills to educate members on medical issues.

PREFERRED JOB REQUIREMENTS:

  • College Degree Preferred

Work from Home role candidate must reside in the state of Texas

Role Requires weekends availability :

Tuesdays - Saturdays or Sunday -Thursdays hours of 9:00am-5:30pm

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plansubject to the terms and the conditions of the plan.

HCSC Employment Statement:

We are an Equal Opportunity Employment / Affirmative Action employer dedicated to providing an inclusive workplace where the unique differences of our employees are welcomed, respected, and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.

Base Pay Range$17.75 - $27.83
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