Accounts Receivable Representative - Blue Bell, PA

This role will be responsible for premium receivable collections and reporting related to PMA Companies and will require collection management skills and customer service excellence.

Responsibilities:

• Collection Management: Meet all departmental collection and processing standards, including accurate cash application and issuance of cancellation notices.
• Broker Management: Ensure timely, accurate payment remittance and minimize late reporting.
• Customer Service: Ensure prompt, complete, and professional communication with all stakeholders.
• Financial Management: Research A/R reconciliation discrepancies, identifying the root cause and resolution to minimize future instances.
• Prepare monthly collection action reports for management.
• Prepare disbursement requests for policyholder returns and broker commissions.
• Demonstrate commitment to PMA's Code of Business Conduct and Ethics, and apply knowledge of compliance policies and procedures, standards and laws applicable to job responsibilities in the performance of work.

• Bachelor's degree or at least 2 years of Accounts Receivable experience
• Proficient with Microsoft Office suite
• Strong oral and written communications skills
• Excellent customer service orientation
• Strong analytical, problem solving, and settlement skills
• Strong organization and time management skills
• Ability to work well collaboratively and independently