Administrative Support - Purchasing & Repair

Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility -our people are energized problem solvers that take pride in how thework we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that's you we would love to have you join us!

Job Description

We are looking for an experienced Administrative Support Professional to support Purchasing and Scheduling for our Repair Services Team. You will report to the Support Services Team Lead and work onsite in Muenster, Indiana.

• Transacting and amending repair orders in SAP as required by the business including creation of intercompany CRM orders and repair orders for the NA region

• Verification of warranty claims

• Management and processing of repair orders for contractual customers, including quotations, expedites and general inquiries

• Maintaining accurate ship dates for customer orders

• Updating of data in business systems when orders are completed or placed on hold

• Coordination with Purchasing to ensure proactive communication with customers

• To liaise with supervisors, managers, buyers, warehouse team and other departments both inside and outside of CSM

• Provide support during other team member absence

• To comply with the ISO 9001 Quality Management System. ISO 14001 Environmental Management System and OHSAS 18001 Occupational Health and Safety Management System

• To ensure good housekeeping standards are always applied and maintained

• In addition to the responsibilities listed, you are required to perform other duties assigned by the manager from time to time in relation to your skills and abilities.

• High School Diploma or Equivalent (GED)

• Legal authorization to work in the US is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

• SAP or similar ERP/CRM experience

• Minimum 2 years of experience in customer service or related role

• Experience working with internal/external vendors for purchasing and expediting materials

• Experience working in a fast-paced environment

• Able to multi-task and prioritize work

• Experienced in the Microsoft Office Suite

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

**This position is part of a job family. Experience will be the determining factor for position level and compensation.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.