Program Manager Clinical, Principal

Your Role

The Special Populations Unit (SPU) ensures effective oversight and monitoring of vulnerable groups identified by CalAIM, advancing equitable access to care and improving health outcomes. Through cross-functional collaboration and data-driven strategies, we advocate for inclusive, person-centered solutions that promote the well-being of those we serve.

The Program Manager Clinical, Principal will report to the Director of Special Populations Unit, Office of the Chief Medical Officer. Your role will focus on establishing strong collaboration and partnership with Utilization Management, Population Health Management (inclusive of Care Management, Transitional Care Services and Social Services), Behavioral Health and other clinical teams and assisting in the development of an oversight framework.

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 10 years of prior relevant experience
• Minimum of 10 years of clinical experience, including experience working with special populations (e.g., Medicaid/Medicare patients, individuals with complex health needs, or underserved communities)
• Requires current, active California RN, NP, PA, LCSW, LPCC, or LMFT license
• 3-5 years Care Management experience in a health plan or other managed care setting preferred
• Excellent verbal and written communication style to drive positive outcomes
• Proficiency in data analysis, reporting tools, and healthcare technologies (e.g., electronic health records).
• Familiarity with quality improvement methodologies, such as Lean or Six Sigma
• Comprehensive understanding of healthcare regulations and accreditation standards, and payer programs (e.g., Medicaid, Medicare).
• Resourceful and collaborative: a team collaborator with strong listening skills and the ability to offer creative solutions to drive consensus
• Demonstrated cultural competence and a passion for serving diverse communities

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