Administrative Assistant, Capital Markets

What is the opportunity?

A successful administrative assistant possesses structure, attention to detail, quality focus, high energy and flexibility in a fast-paced deadline driven environment. In this role, you will need to work well in a team environment, act with professional courtesy and acumen, and deliver flawless work output. Your daily routine includes interaction with sales and trading as well as senior level internal and external clients. A high standard of customer service must be maintained by taking ownership and accountability, prioritizing incoming inquiries and highlighting issues requiring immediate attention.

What will you do?

• Maintain outlook calendars and manage the coordination and logistics of both internal and external meetings for team
• Arrange and coordinate domestic and international travel agendas
• Handle expense reports for assigned staff, assist with expense pre-approval process and ensure all policies are followed and items are processed within provided guidelines
• Act as a subject matter expert for the team, regarding T&E as well as other policies and procedures
• Manage phones and screen incoming calls and determine the level of priority
• Arrange video conferences and meeting spaces
• Manage client contact information in RBC's CRM (Client Relationship Management system), assist with call reports and various data entry
• Assist with technology requests, supply orders and miscellaneous queries
• Assist with staff on-boarding and off-boarding, which includes requesting equipment setup and system access
• Create and edit spreadsheets and presentations, including printing, copying, collating and binding, for internal and external meetings
• Prepare and submit invoices
• Handle regular activities without prompting, and advise in advance of issues or delays
• Work cooperatively with other team members in positive partnership to support and provide overall coverage and backup support
• Maintain information flow to internal partners and remain up to date on divisional activities and business objectives
• Lead and coordinate ad hoc projects as requested

What do you need to succeed?

• 3-4 years providing administrative support, ideally within finance industry
• Bachelor's degree or equivalent
• Ability to work in a dynamic, fast-paced environment
• Ability to organize, prioritize, multi-task and solve problems efficiently
• High attention to detail
• Strong written and verbal communication skills
• High degree of integrity and confidentiality
• High proficiency in Microsoft applications - Outlook, Word, Excel, PowerPoint
• Able to learn new technology quickly and adapt functionality to departmental needs
• Exhibits sound judgement and decision-making abilities
• Ability to interact effectively and establish good working relationships with other internal and external personnel
• Excellent telephone etiquette
• Self-starter with ability to work independently

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive total rewards program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
• Leaders who support your development through coaching and managing opportunities
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to do challenging work
• Opportunities to building close relationships with clients

The good-faith expected salary range for the above position is $65,000 - $85,000 depending on factors including but not limited to the candidate's experience, skills, registration status; market conditions; and business needs.This salary range does not include other elements of total compensation, including a discretionary bonus and benefits such as a 401(k) program with company-matching contributions; health, dental, vision, life and disability insurance; and paid time-off plan.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:

• Drives RBC's high-performance culture
• Enables collective achievement of our strategic goals
• Generates sustainable shareholder returns and above market shareholder value

Job Skills

Additional Job Details

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above