Cash Application & Credential Coordinator

Hearing Screening Associates is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people's hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

Hearing Screening Associates (HSA) is a full-service company that offers an all-inclusive service for screening the hearing of newborn infants. The concept covers everything from personnel and testing to equipment to reporting and billing.

Hearing Screening Associates is hiring for a Cash Application and Credential Coordinator. This is your opportunity to make a difference, one baby at a time.

Benefits include Medical, Dental, Vision, 401(k) with Match, Life Insurance, Paid Time Off (PTO), Paid Holidays, Employee Perks, & Employee Assistance Program.

* Daily processing of payments and postings to customer accounts, including processing payments made by virtual credit cards.
* Match payments with remits and reconcile any discrepancies.
* Apply adjustments to customer accounts for credits/debits and account write-offs.
* Process and reconcile account receivables and remittances.
* Perform bank fee charge-offs.
* Identify daily unapplied amounts and post them to customer accounts.
* Assist Manager with maintenance of records for auditing purposes (filing remittances, bank statements, approved write offs).
* Receiving and recording of payments received from EFTs.
* Support billing department and the Manager with respect to any relevant issues relating to cash receipts, applications and collections.
* Assist in monthly closing.
* Create and submit all monthly invoices, meeting company deadlines.
* Process and reconcile account receivables and remittances.
* Create regular reports in HiTrack to accurately track accounts that will be billed to individual hospitals.
* Address payment issues like double payments or other discrepancies.
* Post monthly collection agency payments.
* Document processes and ensure documentation is kept up to date.
* Work with providers to maintain accurate and up-to-date information in their files.

* Credentialing:
o Maintain provider licensing and credentialing, reflective of and in compliance of state-specific requirements.
o Maintain overview of all insurance carriers and credentialing status with each.
o Engage with medical billers to ensure all necessary documentation is in place for accurate billing and serve as a resource for resolving any related questions.
o Process all applications for credentialing for all providers in all states.
o Maintain accurate overview on the status of all provider and insurance credentialing and take prompt action as necessary.
o Drive credentialing for new providers, geographical areas and insurers.
o Provide semiweekly update to management on status and ongoing items.
o Maintain up-to-date data for each provider in CAQH.
o All other duties as assigned.

* Ability to use confidential information in a professional manner.
* Excellent verbal and written communication skills.
* Exceptional interpersonal and customer service skills.
* Excellent organizational skills and attention to detail.
* Outstanding time management skills with a proven ability to meet deadlines.
* Strong analytical and problem-solving skills.
* Ability to prioritize tasks.
* Ability to function well in a high-paced and at times stressful environment.
* Proficient with Microsoft Office Suite or related software.

Education and Experience:
* High school diploma or equivalent.
* At least three years' related experience required.
* Knowledge of the collections process a plus.

Physical Requirements:
* Prolonged periods of sitting at a desk and working on a computer.
* Physically able to reach, stretch, bend, and sit for long periods of time during a daily routine.
* Must be able to lift up to 25 pounds at times.

Employment is contingent upon the following:

* Clear seven (7) year background check including criminal history and education verification.

Hearing Screening Associates is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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