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Outlet Associate

Goodwill Western Missouri and Eastern Kansas
United States, Missouri, Kansas City
Jan 10, 2025

Job Summary

The Outlet Associate is responsible for completing duties as assigned according to product flow guidelines, as well as ensuring a positive customer experience.



  • Maintaining appropriate security of cash and donated goods
  • Operating register, ensuring specialty or individual items are rung up correctly
  • Complying to Agency policies and procedures
  • Ensuring a high level of customer service
  • Rotating tables onto sales floor, as directed
  • Ensuring quick placement of high-quality, processed goods to the sales floor
  • Maintaining product flow guidelines
  • Ensuring loss prevention and process flow guidelines are followed
  • Stocking individual pieces of merchandise, as directed
  • Performing duties according to safety expectations and procedures
  • Ensuring the physical safety and cleanliness of the sales floor and parking lot
  • Communicating safety issues and concerns to ensure quick resolution
  • All other duties assigned by the Operations Manager


Qualifications

  • Strong work ethic, character and integrity
  • Solid judgment and common sense in decision making
  • A positive, helpful attitude to co-workers and customers
  • Avoidance of any conflict of interest with product or customers
  • Appropriate and professional communication and demeanor
  • Ability to remain on task
  • Ability to follow and maintain product flow guidelines
  • Adaptability in performance of duties
  • Ability to learn computer skills to complete on-line training as necessary
  • Commitment to mission of the organization
  • Comfort with handling cash and operation of a cash register
  • Understanding of the importance of the donor process and how it supports the mission
  • Ability to perform job duties safely
  • At least 6 months of work history, unless this is their first job
  • High school diploma or equivalent is preferred.

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