MGB Community Nurse Director of Geriatric Operations

Brigham and Women's Hospital
United States, Massachusetts, Boston
1620 Tremont Street (Show on map)
Jan 10, 2025
At Mass General Brigham (MGB), we are developing an integrated healthcare system for the future. MGB, the largest healthcare system in the state of Massachusetts, has 2 academic hospitals, 3 specialty hospitals, 7 community hospitals, a health insurance provider (MGB Health Plan), and a Home Care division. The West Health Accelerator is a care model redesign program that seeks to improve care for hospitalized patients within MGB while creating a replicable model for scaling across small community hospitals to regional medical centers through large academic health systems. The MGB Community Director of Geriatric Operations, in partnership with program leadership, is responsible for the direction and alignment of activities undertaken by the West Health Accelerator (WHA) team and, in collaboration with site leaders, will lead nursing implementation at MGB community hospitals. The West Health Accelerator Program will expand the Superior Treatment of Elders Pathway (STEP) from the Center for Geriatric Surgery (CGS) at Brigham and Women's Hospital to nine hospitals across Mass General Brigham (MGB) and package the learnings into a scalable national model. The MGB Community Director of Geriatric Operations will participate in the development, refinement, communication, and actualization of the WHA programs specific to the care of older adults and other adults with frailty across MGB community hospitals, divisions, service lines, disciplines, and role types. Leadership and Collaboration * Participate in formulating the vision and strategic plan of geriatric efforts within the West Health Accelerator * Communicate strategic vision to respective nurse leaders across participating MGB entities * Provide leadership and subject matter expertise to hospital programs that include, but are not specific to, the care of older adults * Provide input into development and implementation of information systems to support optimal patient care * Collaborate with interprofessional providers to ensure patient care is coordinated across the continuum Operational and Clinical * Oversee the development, implementation, and coordination of clinical pathways, guidelines, and protocols * Monitor and evaluate quality of geriatric care in collaboration with leaders and departments; and collaborate with site leaders to improve operations and clinical care when needed * Apply advanced knowledge and skills to prevent or solve complex and/or recurring issues Program Development and Coordination * In collaboration with MGB and WHA geriatric leadership, develop and maintain a comprehensive, effective geriatric care program that aligns with geriatric best practices and meets external standards including that of state and national programs * Act as a liaison and facilitate communication across system hospitals and departments * Collaborate with site leadership, champions, and frontline staff to support program implementation * Participate in professional groups and committees within MGB and the healthcare community to address issues related to the care of older adults Quality of Care/Performance Improvement * Apply evidence-based standards for professional practice designed to facilitate high quality patient care * Monitor the clinical processes and outcomes and system issues related to the quality of care provided to older adult patients * Collaborate on the development and reporting of quality filters, audits, chart abstraction, data collection, case reviews, data analysis Qualifications Current licensure in nursing in the Commonwealth of Massachusetts. MSN, DNP, or PhD in nursing science; or a BSN with a master's degree in a related field 10 years of experience in healthcare Minimum of 5 years of experience in healthcare administration in a leadership role Minimum of 5 years of experience in working with older adults, required and applicable certification, preferred Experience in quality/process improvement or health science research preferred Experience working in a complex matrix healthcare organization Skills Expert organizational skills with ability to work independently Expert interpersonal and communication skills Demonstrated effectiveness as a team member, team facilitator, and team leader Demonstrated effectiveness in leading quality improvement programs Demonstrated effectiveness in program development and execution Ability to manage time and resources effectively to meet project deadlines Ability to work independently and manage concurrent, time-sensitive projects is essential High degree of professionalism, discretion, and confidentiality Thorough knowledge of federal and institutional policies governing clinical research Occasional early or late meetings and weekend meetings to accommodate clinician and community stakeholders' schedules The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.