Manager Event Operations

Manager Event Operations

At our Company, we grow People, Brands, and Businesses! We are seeking a dynamic and talented Manager of Event Operations whose main role is to help achieve company goals by managing the flawless execution and quality assurance of multiple events. Actively manage overall event logistics including event teams for multiple events from beginning to end. Event Operations Manager will also have a lead role in warehouse and inventory management.

Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What we offer:

Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Training and Career Development
• Generous Paid Time-Off

Responsibilities:

• Provide leadership to field teams in order to reach program goals; Help manage third-party staffing agencies to ensure events are fully staffed.
• Develop and execute plans for event staffing including scheduling and training; Motivate and support field teams to execute without incident every time at every event.
• Communicate event activation details to staff as well as all setup needs efficiently and effectively.
• Ensure all event reporting is submitted in an accurate and timely manner.
• Management of all equipment/supply inventories for events, including the development of equipment/supply manifests.
• Ensure the warehouse is properly organized on a daily basis, and all department inventories (i.e. tools, hardware, etc.) are accounted for as well as team equipment used during event setups.

Qualifications:

• High School Diploma or GED or equivalent experience required; Bachelor's Degree or equivalent experience is preferred
• 2-4 years of work experience in related field/industry
• Forklift Certified
• Experience managing multiple events both off-site and on-site as well as having an ability to delegate tasks to a team of associates in order to achieve event goals
• Experience in managing 3^rd party staff agencies to ensure successful event activations
• Experience in warehouse organization and management

The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Manager of Event Operations main role is to help achieve company goals by managing the flawless execution and quality assurance of multiple events. Actively manage overall event logistics including event teams for multiple events from beginning to end. Event Operations Manager will also have a lead role in warehouse and inventory management.

Essential Job Duties and Responsibilities

• Provide leadership to field teams in order to reach program goals
• Develop and execute plans for event staffing including scheduling and training
• Help manage third-party staffing agencies to ensure events are fully staffed
• Motivate and support field teams to execute without incident every time at every event
• Manage onsite Event Operations Staff on a daily basis for a variety of events and other work activities
• Communicate event activation details to staff as well as all setup needs efficiently and effectively
• Develop and implement event production timelines
• Ensure all event reporting is submitted in an accurate and timely manner
• Research and contract third-party vendors including but not limited to equipment, staging and vehicle rental companies
• Prepare event reports as necessary
• Work alongside Client Services Team to fully understand client expectations for event programming
• Participate in solving event problems including customer service issues
• Analyze event operations and implement recommendations for improving operational efficiencies within the event teams
• Manage and control event expenditures within agreed budgets
• Prepare venue schematics for events
• Serve as Event Manager for select events
• Participate in the physical tasks of event setups and other projects along with the Event Operations Staff as necessary
• Performing other event related duties as assigned by management

Warehouse and Inventory Management

• Management of all equipment/supply inventories for events, including development of equipment/supply manifests
• Ensure warehouse is properly organized on a daily basis, and all department inventories (i.e. tools, hardware, etc.) are accounted for as well as team equipment used during event setups.
• Help manage all event equipment and vehicle maintenance to ensure it is in proper working condition
• Oversee transportation of equipment and supplies to event staff and/or locations for execution readiness

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

This position does not have guidance or mentoring responsibilities for indirect reports

Travel and/or Driving Requirements

Travel and Driving are essential duties and function of this job

Travel up to 40%

Minimum Qualifications

Education Level: (Required): High School Diploma or GED or equivalent experience

(Preferred): Bachelor's Degree or equivalent experience

2-4 years of work experience in related field/industry.

Forklift Certified

Skills, Knowledge and Abilities

• Experience managing multiple events both off-site and on-site as well as having an ability to delegate tasks to a team of associates in order to achieve event goals.
• Proven experience in effective communications, consumer and client relations, and management.
• Experience in managing 3^rd party staff agencies to ensure successful event activations
• Experience in creating and implementing production timelines
• Experience in warehouse organization and management
• Customer service and problem solving skills
• Resourceful leaderships - find a way to make things happen
• Excellent organization skills and time management skills
• Flexible and quick approach to event challenges
• Ability to manage and supervise onsite
• Excellent oral and written communication skills
• Ability to travel and work flexible hours including weekends
• Nature of this job often requires physical exertion associated with event set-up, tear down and event execution. Applicant should be able to lift a minimum of 40 pounds and work in all sorts of environments.
• Microsoft Office: Excel, Word and PowerPoint

Environmental & Physical Requirements

Field / Administrative Requirements

Incumbent must be able to perform the essential functions of the job. Work may be performed in an office, field, retail store, or warehouse environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 50 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.

Additional Information Regarding The Company Job Duties and Job Descriptions

Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.

The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.

The Company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable federal, state and local laws including Fair Chance Initiative for Hiring (Ban the Box) Ordinances. All of our positions require the satisfactory completion of a background check. Please be aware that acknowledging or having criminal convictions does not constitute an automatic bar to employment. Factors including, but not limited to age and time of the offense, seriousness and nature of the violation, and rehabilitation will be taken into account.