Health Educator 2 - Cardiology Administration - FT Days

UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.

To learn more about UCI Health, visit www.ucihealth.org.

Position Summary:

Incumbent serves as a patient educator-advocate. The Coach will empower patients to develop self-management skills with their chronic disease such as diabetes and heart failure through improved communication, education and empathetic coaching. The goal of the Community Coach is to help patient and their family or significant other to cope with their condition, manage symptoms and improve function and quality of life. The Coach will provide and/or support health care services to individuals with these chronic diseases at UC Irvine HealthCare primary care ambulatory and Cardiology sites as part of the health care team.

Total Compensation

We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.

Required Qualifications:

• Tact, discretion, and experience in handling confidential information
• Proven commitment to and ability to provide high-level customer service in attitude and work ethic
• Personal organization skills to keep track of all task, projects, and relevant action items
• Must possess the skill, knowledge and ability essential to the successful performance of assigned duties
• Must have valid California Driver's License or the ability to obtain one and/or own transportation commute to clinic sites
• Must demonstrate customer service skills appropriate to the job
• Knowledge of Diabetes or Heart Failure disease
• Excellent written and verbal communication skills in English
• Excellent organizational skills and attention to detail
• Competent knowledge and experience with Microsoft Office computer applications, i.e. Word, Excel
• Attention to detail, ability to follow complex verbal instructions, and commitment to quality of output
• Ability to work in challenging environment with frequent interruptions, changing priorities, and multiple deadlines
• Ability to maintain a work pace appropriate to the workload
• Ability to establish and maintain effective working relationships across the Health System
• Ability to be forward thinking and anticipate problems and solutions
• Ability to be a team player, yet work independently to accomplish tasks

Preferred Qualifications:

• Will train - UCIMC electronic medical record training, (EPIC), patient scheduling, HIPAA training
• Will train - Disease management protocols including the protocol for working with patients as a community health worker
• Experience working on human subject research
• Experience working in clinic settings
• Bilingual in English and Spanish

Conditions of Employment:

The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:

• Background Check and Live Scan
• Employment Misconduct*
• Legal Right to Work in the United States
• Vaccination Policies
• Smoking and Tobacco Policy
• Drug Free Environment

*Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.

• California Child Abuse and Neglect Reporting Act
• E-Verify
• Pre-Placement Health Evaluation

Details of each policy may be reviewed by visiting the following page: https://hr.uci.edu/new-hire/conditions-of-employment.php

Closing Statement:

The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.

We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.