Security Operations Specialist

Overview

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing a full range of physical security services to government and commercial customers on four continents. Inter-Con (ICS) provides custom client solutions tailored to quality with the flexibility to operate in highly complex environments. The firm specializes in providing tailored services to clients whose needs exceed the sophistication and expertise of traditional guard firms. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Job Details

Executive Security Operations Specialist - Executive Security Operations [Unarmed]

Position Summary

ESO Security Operations Specialists are full-time, salary-exempt members of the Executive Security Operations Team, providing embedded executive protection support to a single high-profile corporate client in Redmond, WA. This position reports to the ESO Operations Manager. Security Operations Specialists provide staffing of the EPS Executive Security Operations Center (EPS Center) during established business hours, as well as during incidents and recovery activities as required, serving as a central point of routine and emergency communication for the client's Executive Protection Unit (EPU) and supplier's Executive Response Team (ERT). Additional responsibilities include incident response coordination, maintenance of security equipment and systems, assessment and documentation of suspicious activity, support and monitoring for executive protection operations (including local events and global travel), and logistics support for executive business travel and executive protection operations as required.

Duties & Responsibilities

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  Take responsibility for assigned program tasks

  
  

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  Work to support supervisor and the Client to ensure mission success

  
  

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  Ensure that efforts are aligned and supporting the Client core values and strategic objectives

  
  

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  Primarily support the Executive Protection Team by managing daily tasks in the Operations Center

  
  

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  Oversee executive protection operations through monitoring and escalation of events

  
  

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  Be responsible for communication, resource management, maintaining technologies, and monitoring daily operations for multiple concurrent events

  
  

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  Observe, report, and intervene as appropriate by using a wide range of tools and technologies

  
  

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  Operate Security Operation Center

  
  

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  Monitor live/recorded video feed

  
  

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  Manage phone/radio communications

  
  

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  Monitor alarm systems

  
  

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  Dispatch/direct agents during emergency situations

  
  

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  Initiate/respond with verbal and digital communications to Executive offices

  
  

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  Coordinate with local Police, EMS, Fire and Executive protection units

  
  

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  Contribute to the improvement and sustainment of Operations Center infrastructure

  
  

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  Track multiple agents and executives globally, and assist with operational and informational reach back

  
  

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  Monitor environmental factors that may influence the safety of personnel and/or business continuity

  
  

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  Utilize analytical tools to consolidate and analyze information then produce report outs to provide insight to the agents in the field

  
  

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  Manage risk situations, to include directing others and interfacing with potentially hostile and/or disturbed individuals

  
  

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  Coordinate with other providers, vendors, and personnel to support facility maintenance of executive spaces

  
  

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  Coordinate first-responder emergency assistance to designated executives

  
  

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  Be involved in routine problem solving and tasking

  
  

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  Participate in training activities as required

  
  

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  Participate in team meetings as required

  
  

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  Adhere to the Client policies and procedures

  
  

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  Effectively work/communicate with others

  
  

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  Maintain reliable transportation

  
  

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  Maintain good credit standing

  
  

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  Ability to obtain a valid first aid/CPR/AED certificate

  
  

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  Safeguard and maintain highly sensitive and confidential information

  
  

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  Provide daily updates/accountability for business travel for Executive and EP Agents

  
  

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  Maintain log of activities executed by the team and for future planning

  
  

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  Ensure dissemination of information across the team

  
  

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  Perform audits of key systems and equipment

  
  

Requirements & Qualifications

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  Excellent verbal and written communication skills and analytical ability

  
  

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  Strong interpersonal skills

  
  

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  Exceptional integrity, character, and trustworthiness.

  
  

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  Ability to operate in a dynamic working environment

  
  

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  Bachelor's degree or 4+ years of relevant professional experience

  
  

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  Experience and understanding of corporate culture

  
  

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  Familiarity with Microsoft Office software (Excel, Word, PowerPoint etc.)

  
  

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  Ability to pass an extensive criminal background check on a recurring basis, and maintain good credit standing

  
  

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  Ability to work a flexible schedule, including nights or weekends as required

  
  

Why Work at Inter-Con?

Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of officers into successful careers in law enforcement, government agencies, foreign affairs and many more. Your career success drives our success.

Benefits: Inter-Con offers excellent benefits that include flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/ for more information.

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups.